Head of Business Operations-EMEA Head of Business Operations-EMEA

This role is to be the point person for EMEA covering all operational aspects, for all Branded Services products & portfolio, including Linear (Channels, branded blocks) and Digital (FAST, Branded Players, VOD) activities & products and representing the EMEA business needs for operational planning & solutions development across Global Operations and other areas of BBC Studios. Being the single contact (owner) in EMEA for Global Operations to liaise with on project management, program management, delivery tracking and ultimately representing the EMEA business requirements into other parts of BBC Studios. Operate with a business performance outlook to drive improvements and deliver organizational solutions in how we are set up, and how we operate and execute to support our business growth plans and drive better performances,

• Business Operations leader across EMEA to ensure the portfolio of products and supporting workflows are set up and appropriately maintained to maximise performance
• Single authoritative point of contact in and out of EMEA business areas (including our Regions) for Global Operations and other parts of BBC Studios (Compliance, Creative, Technology etc) to liaise with on Operational delivering organisational solutions aspects to operational challenges owning a prioritised list of asks, sized by business value for all EMEA branded services (channels and FAST)
• Work closely with the regions and business owners to understand their requirements that will drive maximum performance on existing products and workflows
• Help identify gaps across the wider organization (process, products, people) and be able to communicate these areas to both the business owners and Global Ops teams in order to prioritize and plan for process improvements and/or broader wholesale solutions
• Manage our existing operations & technology needs by being the voice representing EMEA into the rest of the BBCS business
• Working with Operations & Technology key stakeholders on a regular basis to understand their deliverables, roadmaps and priorities that have a direct impact on the EMEA business from an operations & performance basis
• Represents EMEA branded services on project steering groups, giving informed direction on decisions with impacts
• Accountable for holistically managing the program of new business work across EMEA, ensuring clarity and transparency of latest commercial plans/opportunities across EMEA for operational teams as well as ensuring project management is effectively employed to deliver individual initiatives.
• Work closely with the Project Management teams to ensure projects are scoped clearly for the business needs (at a holistic / 360 solutions level) and progress in a timely manner, remain on track and are being managed appropriately
• Constantly seeking improvements and make recommendations to the business for optimizing our product and process performance
• Be aware of short-term business needs (financial performance & targets) and the importance of longer-term planning and investment for growth
  
  Significant experience in media, broadcast / digital technology and content operations
• Ability to manage multiple projects at the same time, working to specific deadlines
• Collaborative work approach and the ability to develop effective relationships
• Proven experience in negotiation and conflict resolution
• Stakeholder management - able to work effectively with a wide range of stakeholders
• Able to prioritise and manage time effectively including managing deadlines and conflicting demands and using initiative to resolve day-to-day problems.
  
  BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe.
We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III. The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena. From BAFTAs to RTS Awards, BBC Studios is Britain's most awarded production company and the only producer with three of the top ten shows on IMDB; we're the home of bbc.com, the widest-read English language news website in the world; and the UK's largest distributor of British content.


• We offer a competitive salary package
• Flexible 35-hour working week for work-life balance
• 26 days holiday (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days
• A defined pension scheme and discounted dental, health care, gym and much more
• Excellent career progression - access to courses, webinars, workshops and the opportunity to work in different areas of the organisation