Head of Marketing, Planning, Strategy & Operations

At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fueled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: As the Head of Marketing Planning, Stategy & Operations you will lead the day to day activity of the planning and strategy function within the Marketing Department, providing data, analysis, best practice and support across the Commercial function and the wider organisation. You will manage and motivate the team to optimise its performance and ensure the effectiveness and efficiency of marketing investment in line with business strategy, departmental goals, internal policies, legislation, and regulation.

• Plays an active role in supporting the Director of Marketing to lead the department in accordance with company, strategy, objectives and business plan; acting as conduit for upwards and sideways communications and feedback to and from the team
• Collaborates with the Marketing Director on the development and execution of the organisation's marketing strategy
• Manages the performance and development of direct reports including identifying training and recommending ratings and salary reviews, whilst ensuring they deliver to expected levels
• Works with the rest of the Marketing Department to ensure there are appropriate SLA's, KPI's and metrics for all marketing activity
• Creates and delivers a rolling programme of test and learn and measures the effectiveness of all marketing activity identifying, recommending and managing changes to achieve commercial targets
  
  Extensive track record in partnering the business to develop and deliver successful creative marketing strategies
• Experience of leading or being part of a Marketing function
• Proven ability to work independently and proactively engaging with teams via different channels including face to face
• Demonstrable recent experience of commissioning and managing effective B2B and B2C marketing content across digital and offline channels
• Digital and data native familiar with a wide range of information technologies
  
  Generous pension contributions with an employer contribution of up to 14%
• Real living wage
• 25 days starting annual leave allowance (rising with service) plus your birthday off
• Onsite Parking (in Crawley offices)
• Income protection, critical illness cover & death in service insurance
• Work from abroad policy for all levels
• Employee healthcare
• Parental and adoption leave
• Learning & development opportunities, paid for professional qualifications and study support
• Travel season ticket loans
• Subsidised restaurant in our Crawley office
• Volunteering days and charity payroll giving
• Onsite gym
• Ride-to-Work scheme
• Social clubs and events
You can learn more about how we support our employees on our website