Head Steward
Aramark Ltd, Pudding Pie Nook, Lancashire
Head Steward
Salary not available. View on company website.
Aramark Ltd, Pudding Pie Nook, Lancashire
- Full time
- Permanent
- Onsite working
Posted today, 18 Mar | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: f94e440aead14bf89250ad6d19c1230f
Full Job Description
- Full day to day operation of supporting the senior messes and organising team members to deliver an effective service.
- Receiving and dealing with customer complaints and queries appropriately and ensuring compliments are shared with the team.
- Training new team members to learn procedures and brand standards for all general tasks and ensuring that all on and off job training is carried out accordingly for all front-of-house staff
- Supporting the effective delivery of special functions or events.
- Ensuring cleaning standards and safety procedures are adhered to.
- Championing excellent customer service and effectively implementing all customer communication tools provided by Marketing to build sales.
- With the support of the Unit Manager and Food Production team, ensuring all restaurant staff are knowledgeable of food menu, beverages available and the promotional calendar; their contents, recipes, accompaniments, and service.
- Promoting forward planning and ensuring that the ordering of stock for front-of-house use is carried out according to the checklists and business levels.
- Administration of schedules and maintenance of schedules and timesheets for all team members.
Experience of working within the catering industry. - Prior experience of direct reports.
- Good working knowledge of MS Office (Word, Excel, and Outlook) is desirable
To be eligible for this role, due to the sector requirements: you must have been a UK resident for the past 3 years and have legal right to work in the UK and be able to pass full security vetting and DBS checks. - This is a full-time position, £12.50/hour, 35 hours per week, (shift pattern, 5 days over 7 including weekends) Shifts range between 06:00 and 20:00, leaving your evenings free - a rarity when you work within hospitality. There will be a requirement for a few later nights throughout the year to support functions on-site.
- Discounted meals on shift, and free on-site parking.
- You will have access to our Employee Benefits app - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats.
- We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more benefits.
- You will also be joining a talented team, with fabulous career prospects and could lead to all sorts of opportunities - we LOVE to promote from within.
- As we are passionate about developing our people from within, great training is provided. We also offer apprenticeship schemes, so that your learning journey can continue.
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