Health and Fitness Instructors - Altrincham, Greater Manchester

The role: In this role you will be responsible for:

• Meeting and greeting customers on the shop floor, actively engaging and promoting health and fitness, and building rapport.
• Working closely with club members, including inducting them on how to use gym equipment.
• Providing detailed and achievable programmes for club clientele.
• Actively selling club memberships.
• Completing regular maintenance checks and cleaning.
• Teaching and covering classes.
• Preparing activity areas and equipment to meet programme needs.
• Ensuring equipment meets first-class safety and cleanliness standards.
• Listening and responding to customers' requests.
We are seeking motivated, proactive, and enthusiastic individuals to join our team during an exciting time of change at Trafford Leisure. In this role, you will be responsible for delivering exceptional service to both customers and staff, ensuring a top-tier customer experience. Your key responsibility will be to create a positive and lasting first impression for every customer who visits the centre, providing a safe and professional environment while they use our fitness services and products. By doing so, you will play a vital role in maintaining the Centre's reputation for excellence and contributing to its growth and ongoing success. The ideal candidate will hold a minimum Level 2 Fitness Instructor qualification. The ideal candidate will embody the Trafford Leisure Values of Making a Difference, being Open and Honest, Valuing Diversity and bringing Energy & Empathy into all ways of working.

We are delighted to continue our exciting recruit campaign for our multi-million-pound investment for Move Altrincham. The development of the new centre is well underway, including a state-of-the-art Health and Wellbeing Spa, a 25m swimming pool, 20m learner pool and a state-of-the-art gym and wellness space., Trafford Leisure is a community interest company, we exist to benefit the Trafford community and we are committed to being a responsible and sustainable employer. We are the largest operator of sport and leisure facilities in Trafford, operating nine indoor facilities, one golf course and driving range and 31 outdoor football pitches, attracting over 2 million visits per year and employing a workforce of over 300 people. Our team support, guide and motivate people and communities to get healthy and be active and we want YOU to become part of our fantastic team., Trafford Leisure employs a team of over 500 friendly, fully qualified staff who can ensure that whatever your leisure goal, you can achieve it in an enjoyable way. Trafford Leisure is all about, 'More People, More Active, More Often' and with the vast array of leisure activities we provide we have something to offer everyone from toddlers through to seniors to achieve this. Trafford Leisure currently operates the major leisure facilities in Trafford, and is a non-profit distributing organisation, meaning any surplus that is generated is reinvested back into the facilities it operates. This reinvestment allows the company and the facilities to constantly grow and improve to the benefit of our users. The cornerstone of the Trafford Leisure operation is its provision of excellent customer care, through you the customers, our expert staff and continual monitoring of the products and services we offer, we are ever progressing to meet your ever changing needs.


• £12.10 per hour depending on qualifications and experience
• A progressive, structured and supportive environment in which to work
• Pension scheme
• 32 days holiday, raising incrementally to 38 days after 5-years' service, (including 8 bank holiday's and 2 Trafford Leisure days)
• Company sick pay
• Health and Ride 2 Work schemes
• Complementary Fitness Membership for you saving you up to £450 a year
• Heavily discounted Fitness Membership for up to 5 of your Family & Friends saving each person up to £300 a year
• 24/7 access to a GP
• Employee health scheme - including Confidential Counselling
• Employee Assistant Programme which as an employee could claim back up to £1150 per year of healthcare costs
• Access to a Perks at Work scheme for discounts
• Access to Manchester Credit Union for savings and loans