Healthcare Assistant - Outpatients

The Health Care Assistant is a member of the Outpatients nursing team involved in clinical and non-clinical duties in the Outpatients Department. The post holder will be responsible for assisting in the smooth running of outpatients clinics, he / she will support the health care professional in caring for patients and relatives who visit the department. The Hillingdon Hospitals NHS Foundation Trust is the only acute hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics., 1. Assist health care professionals in the treatment provided to patients during outpatient clinics by working effectively with members of a multidisciplinary team. 2. Communicate effectively with patients and their relatives to ensure patients are kept well informed of any changes / delays to their appointment time. 3. Communicate effectively with clerical, nursing, and medical staff to facilitate good working relationships in areas of mutual contact. 4. Have responsibility for the collection and testing of urine samples and measuring and recording patient's weight, height and blood pressure. Report any abnormalities immediately to the nurse in charge. 5. Act in the best interest of the patients always. 6. When required, assist patients with their mobility needs within the Trust's Moving and Handling Policy. 7. Chaperone and assist medical staff during intimate examinations of patients., Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.

• Good general education
• Spoken and written English to a high standard
• Numeracy to high standard
• Experience of admin and clerical duties
• Commitment to self development
• To work in other areas of the department and Trust when required.
Desirable
• Previous experience in health care setting
• Previous experience in an Outpatients
  
  The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services.
The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics. The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitalsprovide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital. We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.