Homefinder Officer (2 year fixed term contract)

Harlow Council is looking to recruit a full-time Homefinder Officer to work on a two-year fixed term contract.
You will be working in our busy Housing Options & Advice Team, providing a customer focused front-line service. Flexibility, self-motivation and working on your own initiative are important in both the working environment and the customers that require our services.
This is an exciting time to join our team, following the implementation of a new IT housing allocations system, together with a revised Housing Allocations Scheme (Allocations Policy). This has improved the service and access for our customers and streamlined our processes.
The Homefinder Officer is responsible for day-to-day management and processing of Housing Needs Applications for both transfer and homeseeker applicants and the allocation of accommodation. Coordinating mutual exchanges both internally and externally, liaising with other local authorities and registered providers.

The successful candidate will have GCSE A-C grades in English and Maths, or minimum Level 4 or equivalent. Applicants need to be able to demonstrate front line Local Authority housing experience, ideally within an allocations environment. Applicants must have good literacy, numeracy, and communication skills.

Our policies support our employees by enabling a positive work/life balance including flexible working where possible. In addition to this, the Council offers many excellent employee benefits which include, pension scheme, generous annual leave entitlement, health and wellbeing initiatives, employee assistance programme and development opportunities.