Housing Options Triage Officer

Bolsover District Council is a dynamic and ambitious organisation that takes pride in delivering excellent services to our community whilst driving economic growth and environmental sustainability for the district.
A vacancy has now arisen within the Housing Department for a Housing Options Triage Officer within the newly established Housing Options team.
The role will need to take a proactive approach to preventing and relieving homelessness in Bolsover District.
The successful candidate will be the first point of contact for those homeless or threatened with homelessness. Completing homeless applications, providing appropriate housing advice and assistance on homeless/housing related queries in accordance with the Housing Act 1996, Part VII, Homelessness Reduction Act 2017 and any subsequent legislation and the Council's policies and procedures.
They will work closely with the Council's Temporary Accommodation Officer and Housing Options Officer's as part of the Housing Option Team.

+ Ability to demonstrate a knowledge of legislation pertaining to Housing. Particularly the Housing Act 1996, Homelessness Act 2002 and Homelessness Reduction Act 2017.
+ Experience of working with customers in a frontline service, managing a demanding workload and prioritising tasks.
+ Experience of providing advice to vulnerable clients.
+ Experience of partnership working.
+ Excellent communication skills & ICT skills.

For a full list of job details and requirements please view the Job Description and Person Specification.
Why work for us?
Bolsover District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce. If you are keen to make a difference to people's lives and develop your skills and experience, we would like to hear from you.
We offer a competitive salary, Local Government Pension Scheme, generous annual leave entitlement and excellent work/life balance initiatives. Learn more about the benefits of working for us at: Working for the Council - Bolsover District Council