To support the business in identifying and implementing ways to achieve business objectives and competitive edge through appropriate and values-driven people solutions. To contribute to the achievement of the Hallmark Care Homes vision "to be recognised as the leading provider of high-quality relationship focused care for all residents" and to uphold the Hallmark values of Openness, Individuality, Quality, Togetherness and Growth.,

• Building and maintaining trusted relationships with all key stakeholders across the Wales and West Regions.
• Providing expert HR advice and guidance to managers and team members on people matters
• Supporting Operational managers in dealing with and resolving complex casework including, performance, attendance, turnover and employee relations issues.
• Attending disciplinary and grievance hearings where required.
• Work closely with managers to set people priorities, driving values and delivering their business results and People KPIs
• Delivering key HR initiatives including workforce planning, restructuring, team engagement and ad-hoc projects.
• Analysis of HR trends and metrics -working on solutions to action change.
• Work closely with managers and team members to improve relationships, build morale and increase retention.
• Coach managers through process, liaising with other departments to provide a seamless people and performance service.
• Work with managers and the recruitment team to attract the best talent
• Understanding engagement levels by conducting team surveys
• Remaining up to date on employment law and regulations
• Creation and implementation of People policies, processes and manager guidance.
• Providing information and support to People & Performance Business Partners
  
  An experience team player who can challenge with the right approach to affect change.
• Able to support Operational teams to embrace new Talent Management approaches, supporting central support team with a more strategic approach.
• Support the Operations team to take a more Line-lead People accountability approach.
• You would have experience of working with Operational teams in a multisite environment.
• You would be able to support 7 Care Homes in Wales and additional homes in the West Region (Weekly travel to sites is essential)
Personal Qualities
• A passion to build relationships, work collaboratively but able to challenge status quo.
• A willingness to be onsite and travel to the various sites.
At Hallmark Luxury Care Homes, we value diversity, respect, and collaboration. If you're ready to embark on a fulfilling journey where your skills and passion can shine, we invite you to apply and become part of our supportive and caring community. Together, let's make a positive difference in the lives of our residents and team members every day!