ICT Operations Team Leader

Bromsgrove and Redditch Councils, Redditch

ICT Operations Team Leader

Salary not available. View on company website.

Bromsgrove and Redditch Councils, Redditch

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 22 Mar | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: e5223364a6464d119e32853d3e961bd3

Full Job Description

Bromsgrove and Redditch Council's are seeking the right person to fill the role of ICT Operations Team Leader. As the ICT Operations Team Leader you will lead a team of professionals in the design, development, implementation, and maintenance of ICT based Projects, Business Applications, Internet and Intranet Systems, Graphical Information Systems and in addition direct on all aspects of Information Management. You will ensure the delivery of high-quality solutions that align with the organization's goals and objectives, while also adhering to government regulations and policies. The post holder will be required to work on their own initiative and independently from a manager for most of their working time and this will include making decisions that could affect wide areas of the organisation. This may include working evenings and weekends to manage particular situations. The ICT Operations Team Leader actively builds a professional relationship with customers and understands and delivers the help they need to enable them to improve their service delivery. The role will involve working closely with other ICT teams, as well as internal and external stakeholders, to deliver effective and efficient ICT services to the organisation.

  • A degree in a relevant subject
  • ILM Level 3 Management Diploma or equivalent
  • Practitioner level PRINCE 2 project management
  • Three years' experience of ICT delivery, service transformation and business change within local government
  • Minimum of 1 years' management experience
  • Good understanding of key areas of responsibility including Project Delivery, Application Support, Web Team, Information Management and GIS
  • Proven ability to manage resource using a recognised project management methodology
  • Knowledge of current ICT Service delivery issues and techniques, particularly relating to a Local Government environment


  • Local Government pension
  • Generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
  • Flexible working, where appropriate
  • Employee Assistance Programme
  • Access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

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