Alfred H Knight has an exciting opportunity for an Implementation Analyst to join our team at our Head Office in Liverpool, UK. You will work as part of a small IT Implementation team, supporting the delivery of new software implementations by providing training to users and configuring the software to meet specifications. Additionally, you will collaborate with customers to validate solutions and ensure that user requirements are met at all times.

• Ability to work on own initiative and as part of a team.
• Analytical mindset with ability to resolve complex business problems with excellent user outcomes.
• Comfortable demonstrating software processes to potentially large audiences and senior management.
• User focussed, with the ability to build effective relationships with stakeholders and champion user needs.
• Accountable, taking ownership of the implementation of configuration specifications and technical issues.
• Effective communication of business change and processes.
• SQL skills, with ability to write queries and execute simple update statements.
• Ability to write basic javascript expressions.
Required Work Experience
• Experience working in a Lab environment.
• Experience in a systems implementation or technical support role is desirable.
• Experience implementing off the shelf solutions is desirable.
• Experience liaising with software vendors is desirable.
• Experience using tools such as Asana, Redmine, Git and Google Apps is desirable.
Required Qualifications
• Educated to degree level or above.
• Chemistry degree is an advantage.
Required Languages
• Spanish - business proficiency desired.
  
  Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.
  
  We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.
If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.