The Information Governance (IG) Service Manager is responsible for leading the development, implementation, and maintenance of a robust information governance framework across the organisation.

This role ensures compliance with legal and regulatory requirements (e.g., UK GDPR, Data Protection Act 2018, Access to Health Records Act 1990, NHS Data Security & Protection Toolkit (DSPT)) while fostering a culture of accountability and transparency in the management of patient, staff, and organisational data.

The post holder will drive efficiency in IG operations, mitigate information risks, and advise on all aspects of data protection, confidentiality, and records management.The IG Service Manager holds key information governance and management responsibility in the organisation, supporting and as required standing in for, the IG Manager - Operations Lead., Develop, implement, and monitor the Trust's IG strategy, policies, and procedures to ensure alignment with national NHS standards and legal requirements.

Lead the annual submission of the NHS Data Security and Protection Toolkit (DSPT), coordinating evidence collection and ensuring compliance with all mandatory standards.

Provide expert advice to senior leadership on IG risks, trends, and mitigation strategies.

Work with clinical/operational teams to embed IG best practice into daily workflows.

Personal Data Breach Management

Act as the Trust's lead investigator for suspected or confirmed data breaches, ensuring timely reporting to the Information Commissioner's Office (ICO) and affected individuals where required.

Maintain a breach incident log, conduct root cause analyses, and implement corrective actions to prevent recurrence.

Training & Awareness

Design and deliver tailored IG training programs (e.g., data protection, data sharing, records management) for staff at all levels, including mandatory training for new starters.

Promote a strong IG culture through campaigns, newsletters, and intranet resources.

Corporate Records Management

Oversee the Trust's corporate records management lifecycle, including retention schedules, secure storage/archiving, and lawful disposal of physical/electronic records.

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.