Infrastructure Support Analyst Before you apply -Don't miss out on the jobs you're really looking for.

Sopra Steria Limited, Ty-Du, Casnewydd - Newport

Infrastructure Support Analyst Before you apply -Don't miss out on the jobs you're really looking for.

Salary not available. View on company website.

Sopra Steria Limited, Ty-Du, Casnewydd - Newport

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 13 Mar | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 8c5a62d35cd0407cab90840cff7f2d0d

Full Job Description

Based at our client site in Newport, South Wales, you will be joining an exceptionally talented team, supporting an Aerospace customer with their Infrastructure across 3 data centres in the UK. Initially 5 days a week on site, which will switch to a more hybrid working arrangement as you gain experience and develop. What you'll be doing:

  • Assisting in the deployment and management of infrastructure monitoring tools.
  • Supporting the development of monitoring policies, alerts, and dashboards.
  • Responding to infrastructure alerts and working alongside senior engineers to resolve issues.
  • Analysing monitoring data to identify trends and improve performance.
  • Collaborating with the client, infrastructure teams, and security to understand monitoring needs.
  • Maintaining accurate documentation of monitoring configurations and response procedures.
  • Participating in team training and actively developing your technical skills.

    Are you eager to break into the world of Infrastructure & Cyber Security? If so, this could be the perfect role for you!, We are offering an exciting entry-level opportunity for a motivated and enthusiastic individual to join our IT Infrastructure Team as an Infrastructure Monitoring Analyst. No prior experience is required-just a basic understanding of computing and a passion for technology. This role is ideal for recent IT graduates in Computer Science or Cyber Security who are looking to gain hands-on experience in a dynamic and supportive environment., Recent graduate with a Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Familiarity with operating systems such as Windows and Linux.
  • Any exposure to monitoring tools or similar (gained through coursework, personal projects, or internships)
  • A keen eagerness to learn and develop technical expertise in IT infrastructure and security.
  • Strong analytical and problem-solving skills, with the ability to identify and troubleshoot issues.
  • Good communication and collaboration skills, with a proactive approach to teamwork.
  • Basic understanding of scripting languages (such as Python, PowerShell, or Bash).
  • A foundational understanding of security concepts within IT.

    Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.

    Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

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