This role is accountable for the delivery of the employee communications strategy that effectively engages our people in our priorities, principles and future vision. It will require someone who can understand our business and culture, and who can develop and write outstanding messaging and deliver this through creative and impactful channels, ensuring that our employee communication adheres to our HEART principles and brand guidelines. The role will deliver best-in-class communications using different channels.It will gather and utilise employee data insight and analysis to help influence communication priorities and decision-making. Implementing key messages using a variety of channels to ensure all colleague networks are informed about current and future activities.,

• Delivering employee communications that drives activities to support business goals and deliver results
• Deliver employee communication campaigns, projects and events that support Bright Horizons key strategic themes, in collaboration with relevant business and communication teams
• Provide our leaders, people managers and communications network with messaging, materials and briefings that enable them to inform and engage colleagues
• Create compelling content and messages and implementing them across multiple channels to engage colleagues about priorities and progress, aligned to our purpose, strategy and values
• Proactively source compelling stories from within the wider Bright Horizons business and publish on relevant channels to drive colleague engagement and support our strategy
• Communicate organisation change and transformation across multiple channels
• Gather and utilise employee data insight and analysis to help influence communication priorities and decision-making
• Ensure plans and messaging are aligned and maximised by working collaboratively with communications colleagues across the business
• Develop strong relationships with key champions, advocates and colleagues to support wider colleague engagement
• Keep up-to-date with the latest employee communications research, techniques and approach, and network with peers
• Comply with Bright Horizons policies and procedures regarding the operation of services and the employment of staff, whilst actively promoting the core values of the business - HEART principles and Keeping Everyone Safe, Proven experience in producing content across different channels, including written stories, videos, audio formats and other creative mediums such as Canva
• Tenacious and able to make difficult decisions through sound judgment and positively manage conflicting priorities
• An "ideas person" with a creative eye
• Relationship management skills and experience building strong stakeholder relationships at all levels
• Able to prioritise competing demands and resolve complex issues
• Ability to gather, interpret and analyse engagement data to demonstrate return on investment and inform decision making
• Results-driven orientation, able to work independently and with confidence
• Resilient when working under pressure to meet tight deadlines
• Has a passion for purpose-led organisations who are committed to inclusion and creating a culture of belonging
• Proven track record in a communications role within a sizable company (ideally with a complex mix of product/services) developing and implementing compelling, engaging and authentic employee communications (desirable)
• Demonstrable success in developing and implementing employee communication plans (desirable)
• Experience leading communications during periods of significant change within an organisation (desirable)