Invoicing and Warranty Administrator

The Invoicing and Warranty Administrator's role within the business at TruckEast is to keep a constant flow of all administrative duties across the branch and maintain a high standard of invoicing to our customers. Working hours: Monday to Friday, alternating by week between 8:00-17:00 and 9:00-18:00, and alternate Saturdays 8:00-12:00. Essential duties and responsibilities To perform this role successfully, an individual must be able to assist and then after an allotted training period perform each essential duty satisfactorily.

• Day to day invoicing for the branch, to include Warranty, Retail, Contract work and any other types of Invoicing using customer portals.
• Along with your colleagues, ensuring month-end Work in Progress levels are within agreed targets.
• Assisting with the daily running and administration of the branch
• Time loading and workshop wages.
• Occasional service reception cover
• MOT Bookings
• Sublet Order No's
• General duties relevant to the smooth and efficient operation of the department as determined by your manager
• Filing of paperwork as required
• Admin support with R2C
• Ensure a steady and realistic flow of available work through the workshop
• Always perform a high standard of invoicing
• Any other duties relevant to the smooth and efficient operation of the department as determined by your manager
  
  Minimum of GCSE level (or equivalent) qualification in Mathematics and English
• Administrative experience
• Knowledge of Kerridge / Keyloop dealer management system an advantage.
Essential Knowledge, Skills and Abilities
• Current driving licence
• Ability to work within a team
• Ability to work within guidelines and to deadlines
• Excellent written and oral communication skills
• Excellent customer service skills
• Detail orientated
• High level of computer literacy
• Excellent organisation and analytical skills
• Good understanding of the business environment in the customer interface
• Possess excellent accuracy and numeracy skills