IT Category Manager (Part-Time, Job-Share, Full-Time)

As an experienced IT sourcing & procurement professional you will be a key team member of the Zurich Global IT Sourcing & Procurement team. This role requires an individual capable of working in a distributed and dynamic environment with multi-category IT experience (Software/SaaS, Platforms, Digital, Development & Integration services). It offers the opportunity to partner and collaborate with key members of Zurich's global IT and business teams. Managing and delivering key relationships at global, business segment and function levels where strong stakeholder management and a demonstrable track record of delivering multiple-complex procurement projects in parallel are key. The role also involves contributing to the ongoing development and evolution of sourcing and procurement frameworks, processes, and best practices and ensuring compliance and management of commercial variables. You will join a high-performing team that aims to ensure service excellence and best-in-class industry sourcing outcomes. The key areas of responsibility are:

• Building trusted and strong working relationships with internal and external stakeholders.
• Pro-active planning and delivery of IT software, platforms, digital and other IT service procurement projects resulting in high-quality outcomes.
• Delivering through cross-functional working teams (e.g. with business stakeholders, Legal, Risk) to time and organisation goals, including contributing to financial targets.
• Delivering associated due diligence and quality requirements to manage relevant risks, and other key objectives to support Zurich's supplier code of conduct.
• Providing ongoing advice and guidance on IT sourcing & procurement, partnering with internal stakeholders to support their goals.
• Identifying, mitigating and escalating performance-related risks as well as commercial and contract issues and, in conjunction with other Subject Matter Experts, ensuring compliance, management and control of specific contract and commercial variables.
• Researching sourcing solutions and best practices to improve the performance and delivery of IT procurement & sourcing services. Propose and lead initiatives to drive the ongoing evolution of sourcing frameworks, tools and processes.
• Some travel may be required both domestic and international.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full-time. Please talk to us at the interview about the flexibility you may need.


• Be able to demonstrate a high level of proficiency of interpersonal skills, including stakeholder management, influencing, effective communication, listening etc, both written and verbal.
• Strong experience driving and delivering IT procurement and sourcing projects, preferably in the insurance business, other regulated industries, or IT Service providers.
• Ability to identify ambiguity and manage associated risks.
• Detailed understanding and experience of the IT and software market, and contracting, negotiating and delivering within a highly complex and global organisation.
• Be able to manage multiple complex IT procurement projects at the same time, with a flexible and agile approach to meet processes and deadlines.
• Be self-motivated with a strong focus on lifelong learning and professional development.
• Have strong analytical skills with the ability to create or interpret potentially complex financial models, instructions, proposals, and contract language.
• Experience working in a diverse and distributed team, playing a key role in project, program and change initiatives.
• Solid knowledge of all MS Office Products, proficient in the use of Excel, Word, and PowerPoint.
• Working knowledge of e-procurement software suites
• Preferably a recognised industry professional qualification (e.g. CIPS / ISM)
As an inclusive employer, we want to ensure that all candidates feel comfortable and can perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we're creating a brighter future for our customers, our people and our planet. With over 55,000 employees in more than 170 countries, you'll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry. We've made a promise to each other and every employee; to focus on sustainable impact, to care about each other's wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great. Our Culture: At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. We've an environment that places a real importance on our people's wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over £90 million. So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. #LI-Hybrid

Salary: £75-£90k depending on experience plus an excellent benefits package, The financials
• 12% defined non-contributory pension scheme.
• Annual company bonus.
• Income Protection.
• Life cover - four times your salary.
Time away
• 25 days holiday a year plus bank holidays.
• You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
• The option to buy up to an additional 20 days or sell some of your holiday.
• Three days paid volunteering.
• Up to 16 weeks' full pay for maternity, paternity and adoption leave.
Your health is important to us
• Access to Private medical insurance.
• Virtual GP appointments.
• Discounted gym membership.
• Free flu jab.
• Access to a wealth of support from our wellbeing partners.
We're making a difference
• Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the 'UN Business Ambition for 1.5 C' pledge.
• Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.