IT Supply Technician (20066)

Are you passionate about IT and Technology? Do you enjoy working with people and providing a 1^st class customer service? Do you love working with a team and contributing your technical and problem management skills and experience to a worthy cause? We have some fantastic opportunities for the right people to support Children's Services, Retail and our other business lines in providing IT equipment, support, advice and guidance. This role will also support the organisation in providing Barnardo's staff with current IT and telephony equipment and mobilising services over the whole of Barnardos. At Barnardo's we believe in children and support the most vulnerable children and young people in the UK. As an IT Supply Technician, you now have a chance to play your part in this vital work. You will be working within the Operating Technology team as an IT Supply Technician. Your main responsibilities will be to process requests for IT Equipment, mobile phones and software. dealing with fault calls for hardware issues, warranty replacements and mobile devices. You will deal with external suppliers as well as internal staff, including ordering equipment and stock control. IT Supply are a small team with a busy workload but are an invaluable part of the Barnardos structure. As an IT Supply Technician, you'll enable hundreds of people to do their job every day by providing and supporting IT Equipment to over 8000 staff. We have an ever-evolving IT Structure within Barnardos, which as an IT Supply Technician you will be part of.

We have 1 post available within the IT Supply Team. The positions available will be based at Barnardo's House in Barkingside If you would like to use your talent to make a positive difference and develop your career then we would like to hear from you!, We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out 1st April 2023. This is a positive change for the charity, and a key pillar of our People & Culture Strategy. It will assist us in supporting colleagues to grow and develop in their career at Barnardo's as it will offer clear routes of progression for colleagues to progress through the pay band of their role., At Barnardo's we believe in children - no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

The salary range for this role is £27,050.00 - £30,039.00 (Full Time Equivalent), the max salary of £34,686.00 is shown so that applicants are aware of the progression salary., Workplace Offer: What it means for you The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer