As a Junior Client Service Associate, you will play a vital role in supporting our client's operations, ensuring they meet their operational targets while providing top-notch service to clients. You'll be involved in a variety of tasks that keep the wheels turning smoothly!, Operational Processing:

- Process loan and deposit applications with precision.
- Handle premature loan repayments, ensuring timely fund settlements.
- Respond to stakeholder queries promptly.
- Produce detailed reports for internal and external stakeholders, including senior management.
- Support the team with insights regarding policy issues.

Stakeholder Management:

- Build and maintain relationships with internal and external stakeholders.
- Collaborate with PWLB and DMADF counterparties to gather market intelligence and share information.

Business Delivery:

- Update operational procedures to reflect current practises.
- Ensure business continuity for critical processes.
- Identify and implement process improvements while managing operational risks.

Are you ready to kickstart your career in client services? Our client, an executive agency of HM Treasury, is on the lookout for a dedicated Junior Client Service Associate to join their Business Operations Unit for an exciting 6-month contract. If you have a passion for delivering exceptional service and want to be part of a dynamic team, this opportunity is for you!, Delivery-focused with excellent attention to detail.
- Strong communication and stakeholder management abilities.
- Proactive mindset with a knack for process improvement.
- At least one year of client service experience; financial markets knowledge is a plus.
- Intermediate Microsoft Office skills and strong data handling capabilities.

Qualifications:

- A relevant degree or qualification is preferred; IOC qualification (IMC preferred).

Why Join Us?

If you're eager to contribute to a forward-thinking organisation and are ready to embrace new challenges, we want to hear from you!