Laboratory Operations Manager

As a key member of our Management team, the Laboratory Operations Manager (LOM) plays an essential role in achieving our mission of "Culturing Analytical Excellence." This position calls for a dedicated individual to lead and inspire a team committed to delivering timely, flexible, and accurate services to our customers. The LOM will foster a collaborative environment that emphasizes innovation, continuous improvement, and personal development for all team members.

In this role, you will also act as an advisor in water quality-related incidents, balancing leadership demands with technical expertise to provide solutions that uphold our quality standards. If you're ready to drive positive change, encourage innovation, and ensure sustainable operations, we invite you to apply to join our team!

As a valued employee you'll be entitled to:

-Competitive pension scheme - Anglian Water double-matches your contributions up to 6%

-Personal private health care

-Annual bonus scheme

-26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion

-Life Cover at 8x your salary

-Personal Accident cover - up to 5x your salary

-Flexible benefits to support your wellbeing and lifestyle

-Lots of great benefits including 20% off new EE mobile contracts, discounted cinema tickets and a Cycle2Work scheme

-Free parking at all offices, site and leisure parks

-Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paternity / partner pay. Opportunity for shared parental pay.

What you'll be doing:

- Ensure high-quality stakeholder service and manage contractors and equipment.

- Lead the maintenance of methods and procedures to meet regulatory and accreditation standards.

- Achieve organisational goals through SLA targets in quality, productivity, communication, and career development.

- Collaborate with procurement to maintain stock within budget.

- Provide and seek coaching to develop high-performing teams.

- Use specialised knowledge to develop and share methods, ensuring advancements are critically assessed.

- Participate in management rota to cover lab hours and promote team success through performance reviews.

- Identify development opportunities to inspire team growth.

- Develop strategies for effective recruitment, induction, and training.

- Actively promote company culture and teamwork..

Honours (first or second class) degree in Science or a Science related subject, e.g. B.Sc.(Hons) or equivalent

- Knowledge and experience sufficient to resolve complex technical problems

- Ability to analyse, compare, interpret and make judgements based on data

- Can demonstrate where change has been brought about to achieve a positive outcome

- Experience in operational management, having managed a site or team.

- Leadership skills required for management of a team, able to implement HR procedures e.g. appraisal, attendance mgt, grievance and disciplinary

- Ability to work to deadlines and prioritise workload appropriately.

- Focus on the customer & provision of workable solutions to meet clients' requirements consistently.