Lead Surveyor (Repairs & Maintenance)

Our In-House Maintenance Team has a fantastic opportunity for an experienced, chartered professional to join us as a Lead Surveyor, a key leader in our repairs and maintenance function. We're seeking someone who is a passionate people leader that can develop and drive the performance of a team of Surveyors, ensuring a first-class service is being always being provided to our tenants. You'll lead on the delivery of a specialist and qualified surveying service that enables the effective management, diagnosis, delivery and detailed reporting of all special repairs to our portfolio of homes. Always with our tenants in mind, you'll work with colleagues across our organisation to ensure a first-class responsive repairs service - always striving to continuously improve our service to ensure high customer satisfaction. Responsibilities will include, but aren't limited to:

• Lead and develop a team of Disrepair and Damp & Mould Surveyors, providing expert guidance and support as required.
• Ensure a first-class and efficient surveying service, ensuring reports and specifications of work are detailed and accurate and completed with KPI's.
• Analyse survey data to identify trends and recurring issues, using these insights to inform strategic plans and preventative measures across the organisation.
• Work collaboratively with internal stakeholders to raise awareness and implement targeted initiatives that reduce the likelihood of these issues reoccurring.
• Manage third party surveying specialists.
• Provide expert survey and inspection advice to both the Property Investment and Repairs and Maintenance teams.
Please note, as part of this role you may also be required to attend court as an expert witness.


• You'll hold a chartered membership of RICS or CIOB and will ideally hold a relevant qualification in a surveying or building related discipline as well as HHSRS.
• An excellent understanding of CDM regulations, as well as previous experience undertaking surveys and producing detailed, expert reports.
• Experience of inspecting properties and a good understanding of defects falling under relevant legislation such as, but not limited to, Awaab's Law, Landlord and Tenant Act 1985, the Environmental Protection Act 1990, and the Homes (Fitness for Human Habitation) Act 2018.
  
  Who are Midland Heart? Your We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.