Lead Technology Delivery Manager - Legal Services

We're looking for a Lead Technology Delivery Manager to join us in Manchester on a 36-month fixed-term contract, as part of our wider Digital Technology & Data team. In this role, you'll work alongside our Principal Delivery Manager and take ownership of the delivery of systems integrations for our Co-op Legal Services (CLS) business area. We'll look to you to lead a multi-disciplinary team of colleagues and contribute to an exciting technology transformation programme. This is a hybrid opportunity, and you'll split your time between home and the office (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy).

What you'll do

- Be accountable for the successful delivery of the systems integrations to support the introduction of new technology used by our CLS colleagues

- Collaborate with the Project Manager to co-ordinate third-party supplier delivery

- Be the main point of contact for your team, co-ordinating delivery timescales and managing partner expectations

- Facilitate continual planning, refinement, problem-solving, and retrospectives to empower team engagement and effective collaboration, continuous improvement and facilitate flow

- Highlight, manage, and mitigate risks, and dependencies

- Contribute to our community of practice, sharing your knowledge and experience with colleagues

Experience delivering technology products and services across multiple teams

- Experience of facilitating deliver via multi-disciplinary teams

- A familiarity with agile and waterfall methodologies

- Good coaching and mentoring skills

- Good communication and collaboration skills, with the ability to translate technical language for a non-technical audience

- Good relationship-building skills, with the ability to influence and challenge people inclusively

At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

If you've got the skills and experience we're looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You'll also get:

- Private healthcare

- An annual bonus (based on personal and business performance)

- 28 days holiday plus bank holidays

- A pension with up to 10% employer contributions

- Access to a subsidised onsite gym (at our Manchester HQ)

- Coaching and training to support your career development

- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it

- Grocery Aid - 24/7 access to a range of emotional, financial, and practical support services for you and your family