Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries. We have a number of Library Assistant roles in libraries across Hertfordshire. One of those roles could be for you! Hertfordshire's libraries are more than collections of books. They are hubs for community activities, places to access digital technology, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city libraries, and performing arts libraries. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today's Library Assistants need to be passionate about proactively helping people of all ages and from all backgrounds., Library Assistant roles offer successful applicants the opportunity to get involved in a hugely varied range of activities.

• You will be actively promoting and supporting the use of all of our library resources and helping customers to find the information that they need.
• You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library.
• In some libraries you will be involved in helping us to deliver services that are unique to that service point. This may include, for example, assisting people to use our CreatorSpace resources, including 3D printers and virtual reality devices.
• All of our Library Assistant roles help to make a positive difference to people's lives., This library is in North Watford next to the fire station and the job is forward facing and will require customer service skills as you will be dealing with the public daily. The job will entail, stock work including shelving, dealing with stock delivery and displays and simple computer knowledge. The successful candidate will be expected to take part in Baby Rhyme time, story time and leading events within the library for both adults and children.
Please ensure you can work the hours on the attached rota before applying. This job role is within the , level job profile. Please locate this via: Take a look at the video clips below to hear a Library Assistant talking about why she loves her job working in libraries: What is it like working in the library: Working with the Public: Variety of opportunities

We look for people who are friendly, confident, and outgoing. Who will be a reliable and flexible team player who is willing to engage with the full range of services, and events that libraries offer. Essential:
• Experience in delivering a high standard of Customer Service to members of the public.
• Strong communication skills
• Demonstrable time management skills in organising and prioritising.
• Competent ICT skills, including Microsoft Office, Internet and other computer-based resources.
• Evidence of working collaboratively with a team to achieve aims and objectives
Desirable:
• Experience of meeting KPIs and other targets set by Team Leads
• Skill or experience in promoting events and services.
• Evidence of, or experience in, problem solving
• Ability to support members of the public with queries and use of IcT.
• Knowledge of Library Services., The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).
  
  Why Hertfordshire: Watch our video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.