Maintenance Planner & Administrator

Are you passionate about providing a right first time, highly effective repairs and maintenance service focused on delivering exceptional customer service excellence?

If so, then our Maintenance Planner & Administrator post is for you!

About the role:

Planning and scheduling trade resources
Delivering high level business support and administrative activities
Providing advice, support and guidance on repairs and maintenance related issues
Maintaining accurate records to enable meaningful and precise key performance indictors and management information

You'll need:

Experience of working in a repairs and maintenance function
Experience working with Salesforce
Experience of scheduling trade resources, administrating repairs and maintaining accurate records
Skilled at managing a busy varied workload with changing priorities
Well organised with good influencing skills and a keen eye for detail
Excellent working knowledge of MS Excel, Word and Outlook

We're all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that.
We've built Bernicia to be a business that people want to be a part of. We're one of the North East's largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
Everything about Bernicia is people focused, that's why we've held the Investors in People Gold Award since 2010.
We operate within a set of simple, but effective values, which blend perfectly to create our unique 'Bernicia Way' culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.

36 days annual leave (including bank holidays)
Opportunity to working from home up to 2 days a week
Make big savings on day to day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform
Generous pension scheme