Matron Clinical Services Division Critical Care

An exciting opportunity has arisen to develop your career at LHCH as the Matron for the Clinical Services Division within Critical Care. The Matron role has been developed with specific responsibility for ensuring our patient and family care and experience is of the highest quality.
Our Critical Care Unit consists of 30 beds 18 post operative Critical Care Beds , 12 Intensive Care beds.
We are a highly motivated team delivering patient centred care, with emphasis on quality and patient safety. We pride ourselves on being innovative in our thinking and ways of working; we want staff to be fully engaged in our development of services and are constantly looking at enhancing our service provision for our patient groups.
The post holder will need to be highly organised, motivated, enthusiastic individual and be an experienced nurse with proven influencing, leadership, and management skills., The Matron role - has been developed with specific responsibility for ensuring our patient and family care and experience is of the highest quality which will be achieved through high visibility, accessibility, and surveillance of care delivery.
The Matron will provide professional, effective, clinical nursing leadership to the nursing teams within POCCU and ITU, ensuring that high standards of excellent, compassionate, and safe care are delivered. Support the nursing team in assessing and delivering complex healthcare enabling them to review and evaluate treatments and care provided, ensuring that the privacy and dignity of patients is always protected. Have a strong, visible and accessible presence in the areas (leading by example) in order that patients, families and staff are communicated with and supported., Act as a resource/advisor to all staff in the delivery of nursing care, ensuring that specialised needs of patients are met.
Develop methods for identifying, maintaining, and improving the quality of patient care through facilitation of best practice and clinical benchmarking.
Maintain patient records in accordance with NMC, Trust and Divisional standards.
Ensure effective communication with staff, patients, and their family/carers
Liaise with nursing, medical and other colleagues to ensure that all aspects of the patient's care is covered.
Ensure effective communication with families, community nursing staff, other hospitals and local agencies to facilitate the smooth transfer and after-care of patients/clients
Ensure and oversee that due regard is given to the customs, values and spiritual beliefs of patients/clients.
Ensure that nursing care is based on sound, current research, encouraging and initiating nursing audit and research, assisting with the implementation of findings where appropriate.
Ensure adherence to Trust and local policies, local guidelines, and current legislation in relation to Critical Care
Keep Divisional Director of Nursing and Quality and Lead Nurse informed of changes in patient/staff circumstances which may affect the delivery of care
Attend meetings as directed and feedback information as appropriate, ensuring robust ward/departmental communication strategies are in place.
Monitoring of standards within Critical Care.
Explore and undertake extended practice to optimise patient care in accordance with Trust policies.
Managerial/Leadership
Take the lead for nursing in Critical Care working directly for the Lead Nurse reporting to the Divisional Director of Nursing for Clinical Services.
Support patient and family engagement within the Trust, identifying and supporting change within LHCH.
Develop services in conjunction with the Divisional Director of Nursing and the senior nursing team, initiating and implementing any service improvements.
Participate in recruitment and selection of staff.
To attend operational and professional meetings on a regular basis as required.
Provide leadership when addressing improvements in care across the complete patient pathway, influencing patient centred individualised and holistic care.
Assist with the implementation of the Trust Nursing Strategy within critical care unit .
Act as role model, leading by example for agreed standards of nursing profession and patient and family care, be a care ambassador and challenge unacceptable behaviour.
Ensure that performance and sickness management issues relating to nurses in the area of practice are dealt with promptly, sensitively, equally and without discrimination in accordance with Trust policy., Act as an effective role model, imparting specialist knowledge to all nursing staff and other members of the multi-disciplinary team
Oversee compliance with those KPI's pertinent to this role
Assist staff in developing clinical/professional competence by providing learning opportunities
Ensure own compliance regarding mandatory training and revalidation requirements and oversee that of the wards
Attend any relevant study days/ courses specific to role development
Continue to develop own skills and knowledge and contribute to development of others, maintaining accurate records of training and development
Professionally responsible for the supervision and management of nursing services and patient care in SICU, whilst taking into consideration other clinical and management issues within the unit.
Lead patient flow and patient safety considering clinical need and skill mix. Support strategies and plans to manage this.
Support the 6-monthly review of the critical care workforce (or more frequently if required)
Provide clinical leadership to facilitate developments and change within the unit, demonstrating high standards of nursing care.
Work collaboratively across the Trust across all professional boundaries to improve services and performance, in keeping with Trust strategies and national directives.
Be responsive to innovations for both Trust and directorate service developments.
Daily visibility and contact with SICU staff, patients, and families.
Support all grades of staff but in particular work with the unit co-ordinators in resolving clinical and operational issues.
Participate with patient and public involvement activity in the clinical area, contributing to service improvement, for example, complete patient and family stories, undertake patient and family shadows
Ensure delivery of formal and informal education/teaching programmes
Work with the Divisional Director of Nursing for Clinical Services to ensure that the annual plan for the Directorate and work required is carried out.
Support the Critical Care Lead Nurse to ensure all investigations into complaints/litigation/adverse events are completed competently and within agreed timescales.
Quality
To deliver the Clinical Quality priorities
Ensure that the ESCS is undertaken on an annual basis or more frequently required.
Oversee the standards of cleanliness in SICU, contributing to PLACE and other external inspections as required
.Participate in safeguarding activities and provide support as determined by the Safeguarding Lead Nurse
Ensure that lessons are learnt from complaints and incidents and communicated to the team.
Complete audits as necessary, liaise with information teams and present findings when required.
Be proactive with patient safety, include a human factors approach, provide education, and advise
We reserve the right to close this vacancy early. Therefore, interested applicants are advised to apply as early as possible.
Please review the job description and person specification carefully before applying to ensure that you meet the essential requirements for the post.
All applicants will be contacted and informed by email whether they were successfully shortlisted for interview.
As part of you pre-employment checks we will be required to obtain satisfactory references. We require at least one written reference from your current or most recent employer. We are only able to accept references from a professional work email address.
From April 2017 the Government plans to extend the requirement to provide a criminal record certificate to Tier 2 visa applicants coming to work in Education, Health and Social Care sectors and to their adult dependants.
If you are a Tier 2 visa applicant and you are coming to work in an occupation defined by the relevant Standard Occupational Classification (SOC) code, you will be required to provide a criminal record certificate from any country you have lived in for 12 months or more in the last 10 years, this is also applicable for your adult dependants.
Employers are expected to implement the Care Certificate for all applicable new starters from April 2015. The Care Certificate aims to equip health and social care support workers with the knowledge and skills which they need to provide safe, compassionate care. We expect all new starters in clinical, patient facing posts (bands 1-4) to complete all 15 standards of the Care Certificate, within their first 6 months with the Trust.
Flexible Working applications will be considered in line the Trusts flexible working policies.
The Trust is a no-smoking site.
We reserve the right to close adverts earlier than the closing date should we receive sufficient applications and so urge you to submit your application as soon as possible.
Please note UKVI guidelines prohibits sponsorship for all Band 2 posts. Guidelines state that many non-clinical posts are also not eligible for sponsorship. Please use UKVI guidance on Skilled Worker Visas to determine whether you would be eligible for sponsorship if you were to gain a conditional offer for this role.

As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.
We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine including adult cystic fibrosis and diagnostic imaging, both in the hospital and out in the community.
We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.
Heart and lung disease continue to be amongst the biggest killers in the UK and the communities we serve are marked by increased prevalence of cardiovascular disease, higher levels of heart failure, hypertension, coronary artery disease and an ageing population.
Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and facilitated by technology. New and upgraded clinical areas are designed with patients and families fully involved to deliver their needs.
As part of our long term plan, we aim to form strong clinical and organisational relationships where possible. There is clear evidence that partnerships improve patient care and enhance quality and we aim to collaborate with a range of other providers and professionals with the aim to extending access and improve quality.
Our vision is underpinned by five strategic goals:
+ Quality: to deliver the highest quality, safest and best experience for patients and their families by providing reliable care
+ Service and Innovation: to develop our service portfolio for patients by developing innovative models of care
+ Value: to maintain financial viability, enhance service delivery and develop new models of care to improve the health of our patients and safely reduce costs
+ Workforce: to be the best NHS Employer by 2019 by attracting and retaining the best staff to deliver excellent patient care
+ Stakeholders: to develop productive relationships with key stakeholders in order to enhance our profile and reputation.
Our Mission
"Excellent, Compassionate and Safe care for every patient, every day", As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.
We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.
We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.
Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.
Please visit our website - https://www.lhch.nhs.uk/
Please follow this link for a tour of our site - https://bit.ly/36ylsoq