The successful candidates will have excellent written communication skills and have an efficient and confident approach to dealing with staff, patients, relatives and outside agencies as required. The post holder will be required to undertake some general administrative duties within the service which directly support the work of the multi-disciplinary teams.

• To liaise between Consultants and their teams, with the Wards, Medical Records Personnel, Urgent Care teams, Pathway services, other Hospitals, Care Coordinators, Social Workers etc. including CPA review meetings and organising outpatient's clinics when necessary.
• To provide cover for other secretaries within the department and carry out any other duties as required by the role, including cover on our busy Reception., Provide a comprehensive medical secretarial and administrative support service to the Intensive Support Team, clinicians and their associated staff, and adhere to tight timescales, and produce work of a high standard of quality Adhere to organisational targets. Typing of complex documents, letters, reports, etc for clinicians using appropriate software packages. Maintain the electronic diaries of clinicians. Admin support for Epilepsy clinic. Booking appointments . Organise and plan own time, prioritising workload to ensure that all service requirements and priorities are met.
Deal with queries from service users including patients and their representatives, in a manner that is consistent with legislation, policies and procedures whilst demonstrating understanding, empathy and discretion. Deal with complex mail. Establish and maintain an effective system for work related documentation to facilitate the timely processing of responses, information, correspondence and documents etc. Organise and oversee the arrangements for chasing investigation reports and be proactive in the development of administrative services. Be a team player and assist colleagues and cover absences when required, and to undertake any other ad-hoc duties in line with operational and service needs.

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,551 to a maximum of £5,735 p.a. pro rata for part time).