Medical Secretary

The role of the Medical Secretary is to work closely with clinicians and Service Managers to ensure that all patients are effectively managed. The post holder will be required to act as a flexible administrative resource actively supporting patient improvement projects. The post holder will have direct patient contact working with the wider multidisciplinary team to ensure that patient care is coordinated and delivered with minimum level of difficulty to our patients, with a good understanding of the RTT pathway., Ensure that the administration of the department is efficient and responsive, dealing with queries and day to day issues

Deal with non-clinical queries from patients, their carers, general practitioners and members of the admin & clerical team.

Use the Trust's transcription system to type letters as well as top and tailing. To ensure that letters are processed within a timely manner, at times patient letters will contain complex and sensitive information which could be found to cause emotion or distress, this is due to the nature of the pathways within the service.

Liaise with patient records staff, clinical colleagues, other admin teams and other organisations to ensure all medical notes, referral letters, results and discharge summaries are available for outpatient appointments and consultations Carry and retrial of patients notes, including physical demand associated with carried load.

Contact patients offering them a choice of appointment dates and agree with them the date of admission

To have a sound understanding of 18 week RTT pathways.

The post holder should provide a weekly update to Service Managers so they are aware of any pathway delays or potential breaches of waiting times targets.

To schedule outpatient appointments ensuring that clinics are utilised appropriately and effectively.

To establish and maintain strong communication links with the clinical team

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.