Medical Secretary - Burns Trauma and Rehab Service

Sorting and distribution of incoming mail - electronic and paper
Ensuring urgent matters are addressed in a timely fashion reporting any problems or issues to senior staff and seeking clarification where necessary
Tidying and checking of letters and other material arising from visits and clinics
Booking of clinic appointments on HIVE and relaying appointment details to patients in a timely and professional manner
Updating team on urgent referrals and making of appointments for the Outreach Team to visit the patient in their homes
Arranging meetings and diary management for the Outreach Team and other relevant clinicians where necessary
Composition of routine and standard letters
Routine clerical duties
Liaising with MDT to assure appropriate outcomes
Demonstrating procedures to new staff and to work with colleagues and managers to ensure adequate cover in the office to ensure safe practice
Dealing with telephone enquiries in a caring, professional manner, promptly and communicating accordingly thereafter
Monitoring and maintaining registers and IBID database
Transcription and typing of other relevant documents
Undertaking other tasks relevant to the role as requested and when required by the Trauma and Rehab team
Assisting with the induction and training of new staff to the department complying with the Data Protection Act and Caldicott guidelines in relation to confidential data
Actively participating in department audits by data gathering or sorting as and when required., To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the 'Candidate Essentials Guide' that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how 'we care for you as you care for others'. Most importantly, it also contains critical information you'll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [email protected].
We're looking forward to hearing from you!

This is an exciting opportunity for an enthusiastic and conscientious Secretary to provide secretarial services to the Manchester Burns Trauma and Rehabilitation Service at Wythenshawe Hospital.
You will need excellent IT and communication skills and experience of working in a busy office environment within the NHS.
The work is varied and fast paced so the ability to work on your own initiative is important, alongside proven secretarial/administration skills and a sound working knowledge of IT systems, particularly HIVE, within the NHS.
It is vital that you have good interpersonal skills as you will play an essential role, helping to maintain good working practice and providing support to our multi-disciplinary Team.
The post will be based at Wythenshawe Hospital and is 37.5hrs per week; dependent on the needs of the service this may include weekend and/or evening hours.

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.