Medical Secretary - Respiratory Medicine | Dorset County Hospital NHS Foundation Trust

An opportunity has arisen for an experienced secretary within the Department of Respiratory Medicine. This is an excellent opportunity for a self-motivated, enthusiastic and organised individual to join an extremely busy and dynamic team to provide secretarial support to the Respiratory Medicine Department and assist in the smooth, efficient and effective running of the service. The successful candidate will primarily work for one Respiratory Consultants and provide secretarial and admin support to include excellent audiotyping, good and polite telephone manner and use of Microsoft Word, PAS and other IT systems in a working environment. Teamwork is an important part of this service to maintain a successful workflow, completion of tasks and to meet and achieve goals. At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff. Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

• Provides secretarial support to the Respiratory Medicine Department and members of the multi-disciplinary team to assist in the smooth, efficient and effective running of
the service.
• Assists in the organisation of the Respiratory Consultant's workload.
• Acts as a point of contact for patients/carers, providing information on systems and processes within the hospital, including appointment and admission-related information, to satisfactorily resolve queries. This includes establishing communication networks within the team and with other appropriate health care professionals.
• Work closely with the multi-disciplinary team to ensure the delivery of a high-quality service to the department. This will require the utilisation of good secretarial, clerical, communication and interpersonal skills.
• To have a positive day-to-day working relationship with the consultants, multi-disciplinary team members, managers, and support staff (e.g. Central Appointments, radiology etc.)
• Communicate tactfully and politely with patients/carers and staff in the exchange of verbal and written information.
• Deal with telephone, face-to-face and enquiries efficiently and with understanding, taking action as appropriate.
• Plan and organise own time/work.
  
  Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .