An exciting opportunity has arisen in the Mental Health Advice, Support and Access team her in Just One Number. We are looking for a Band 5 nurse or allied health professional, to join our dynamic and innovative team - 0.8 WTE (30hrs) We triage all non-emergency mental health requests for support for 0> 25yrs, in Norfolk and Waveney. Identifying the best pathways and sources of support. We are looking for an individual who is flexible and adaptable, friendly and able to engage with families and young people to understand their needs and how best to meet them. This is an office-based role, where you will work directly with peers and other mental health professionals. We will be looking to extend our offers to provide single session interventions and continue to build on our knowledge and network of Mental Health system providers. For the right candidate, we will provide preceptorship and support. It is a rewarding role in a developing service that is making a difference to the mental
health of children and young people.

Main duties of the job

To have clinical expertise in the mental and emotional health needs of children, young people, and their families, (covering 0-25 years of age) and be able to elicit information from professionals, carers and young people to support full triage via telephone and other forms of digital technology which enable timely clinical decisions to be made.

To have a robust understanding of local emotional health providers and be able to give children, young people and their families and referrers appropriate advice and guidance and as needed make appropriate referrals and support colleagues to make referrals to the appropriate service.

To have knowledge of child and young people's mental health needs. This will involve information gathering, analysing information including providing risk management and safety planning, with children, young people, parents, teachers and being an active link for other stakeholders such as schools, GPs, mental health, and voluntary sector organisations.

To develop skills and confidence to support colleagues within the wider Just One Number service, especially in understanding of current mental health needs of children and young people, and to provide information on managing risk and care planning.

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.