Mental Health Recovery Worker

Rethink Mental Illness

• Location: Exeter
• Salary: £22,994 per year
• Contract: Fixed Term Contract - Until February 2026
• Working Hours: Rota Basis - Waking nights from 8pm-8.15am to include weekends - Lone working

Rethink Mental Illness is an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity - and that's why equity is one of our core values.

We are hiring a Mental Health Recovery Worker to join our inspiring and friendly team at Ladysmith Road, Exeter.

How I will make a difference?

• I provide key worker support to a specified number of service users, including one to one individual support and liaison with other mental health agencies on behalf of people who use our services.
• I always have the individual's needs at the forefront, working to the recovery model and using communication, motivation and coaching skills to support the service user to achieve their goals and aspirations.
• I develop a rapport with service users based on respect and honesty and work within clear professional boundaries and the Rethink Mental Illness Code of Conduct.
• I enable and encourage service users to find out about local services and facilities within their community and facilitate access to alternative services where specific needs are identified.
• I am familiar with individual Care/Recovery Plans and support people who use our services in achieving their goals.

Essential experience, skills required for this position:

• I have transferable life/work experience to apply to this role.
• I am a good listener, empathetic, understanding, kind, patient and willing to learn.
• I can demonstrate behaviours consistent with the values of the Charity.
• I may also have experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity.

Who are we?

We're Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: "A better life for everyone severely affected by mental illness." It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy - delivering Communities that Care.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services.

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are LGBTQIA+, people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background.

Our work to achieve this is guided by seven core values:

• Commitment
• Equity
• Expertise
• Hope
• Openness
• Passion
• Understanding

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

• I am a good listener, empathetic, understanding, kind, patient and willing to learn
• I can demonstrate behaviours consistent with the values of the Charity.
• I may also have experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity
  
  Rethink Mental Illness is an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity - and that's why equity is one of our core values.
We are hiring a Mental Health Recovery Worker to join our inspiring and friendly team at Ladysmith Road, Exeter., Devon Supported Housing is an individualised support service funded by Devon Partnership Trust. It offers housing related support to people with medium to high support needs, leaving a hospital or residential setting. Our Ladysmith Road service in Exeter, is staffed 24/7, supports medium to high needs, using Safety Management Plans to reduce risk and focusses on recovery with SMART goals. We provide both 1:1 support and shared hours to help residents progress safely and confidently. How I will make a difference?
• I provide key worker support to a specified number of service users, including one to one individual support and liaison with other mental health agencies on behalf of people who use our services.
• I always have the individual's needs at the forefront, working to the recovery model and using communication, motivation and coaching skills to support the service user to achieve their goals and aspirations.
• I develop a rapport with service users based on respect and honesty and work within clear professional boundaries and the Rethink Mental Illness Code of Conduct.
• I enable and encourage service users to find out about local services and facilities within their community and facilitate access to alternative services where specific needs are identified.
• I am familiar with individual Care/Recovery Plans and support people who use our services in achieving their goals.
• Essential experience, skills required for this position, We're Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: "A better life for everyone severely affected by mental illness."
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy - delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. Diversity, Equity, Inclusion Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status. Becoming a truly anti-racist organisation We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please see further details on our Website You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do! If you have any questions about the position, please contact Our work to achieve this is guided by seven core values:
• Commitment
• Equity
• Expertise
• Hope
• Openness
• Passion
• Understanding