Moving and Handling Administrator

To provide high quality administrative support to the Moving and Handling team and external clients. This includes acting as first point of contact for all Moving and Handling queries and correspondence, collating and maintaining accurate and timely training records for analysis and general administrative support to the Moving and Handling Department., This role includes collating and inputting data and general administrative support to the Manual and Handling Department. The role will also include customer service support, appointment reminders and reception duties, managing training trainer diaries.
The post holder will support the Moving & Handling Senior Co-ordinator in meeting the objectives and service plans for the team.
The post holder will ensure compliance with the Trust's Risk Management Policies & Procedures. These describe the Trust's commitment to risk management, the recognition that our aim is to protect patients, staff & visitors from harm and stress that all staff have a responsibility to minimise risk., · Provide comprehensive administrative support to the Manual Handling Team, working independently and effectively managing own workload to ensure deadlines are met.
· Act as the first point of contact for managers, staff and external clients with regards to Manual Handling queries, supporting adherence to Manual Handling processes and procedures and escalating as appropriate within the team.
· Ensure there is adequate telephone cover for the Manual Handling Team at all times. Responding to telephone enquiries, taking messages accurately and where appropriate providing (non-medical) advice and information in accordance with Manual Handling policies and procedures.
· Support with the booking process for Manual Handling Training sessions, scheduling and booking training for new Trust employees within appropriate timescales.
· Lead upon the collation and input of manual handling course data, including course feedback, maintaining an accurate and timely record for analysis.
· Assist in collection, collation and presentation of data for research/production of statistics to support decision-making and allow for forward planning of future
services.
· Act as the first point of contact for all Manual Handling Team correspondence, responding in a timely manner and using standard response templates where appropriate.
· Ensure the accurate filing and retrieval of all information both papers based and electronic.
· Monitor and maintain office stationery supplies, using the procurement portal to place orders to replenish supplies as appropriate.
· Update and support the ongoing maintenance of the Manual Handling Equipment Log, ensuring the appropriate and cost-effective use of manual handling aids and equipment.
· Take formal minutes at relevant meetings, providing an accurate record of agreed outcomes for future reference.
· Liaise with external providers to schedule and arrange events on behalf of the Moving and Handling Team, i.e. external training sessions.
· Support the training of new staff by providing an overview of administrative duties and act as a role model and mentor for the Moving and Handling Administration Apprentice.
· Undertake surveys or audits, as necessary to own work such as the Staff Survey.
· Keep abreast of relevant information which may affect areas of responsibility.
· Contribute to changes in administrative processes and procedures to improve efficiency.
· Participate in the provision of a flexible and responsive manual handling service

The ability to converse easily and provide advice in accurate spoken English is essential for all customer facing roles.
Most positions require a Disclosure and Barring check and will be exempt from the Rehabilitation of Offenders Act 1974. Posts working regularly or unsupervised with children or vulnerable adults require an enhanced check.
Applicants for eligible roles requiring Tier 2 sponsorship must meet UK Visas and Immigration eligibility criteria.
We operate a no-smoking policy on all our sites and grounds.

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day., Staff and patients from across East Kent Hospitals are the feature of the biggest NHS recruitment drive in its 70 year history. https://www.ekhuft.nhs.uk/patients-and-visitors/work-here/
Filmed in William Harvey and Queen Elizabeth The Queen Mother hospitals, the 'We are the NHS' campaign highlights the extraordinary work that staff across EKHUFT do every single day. As one of the largest hospital trusts in England, with five hospitals and community clinics serving a population of over one million people, EKHUFT was perfectly placed to demonstrate the care, cutting-edge treatments, research, innovations and life-saving operations that the campaign needed.
There are lots of great opportunities at East Kent Hospitals, where staff are caring and put patients first, innovation flourishes and you can develop your career. We're on an exciting journey of transformation. With a new Medical School at the centre of our community, a focus on research, clinical leadership and making our trust a rewarding and friendly place to work,
there's never been a better time to join us. To find out more about east Kent visit our website at. The Trust fully supports the SAS Doctors Charter and is committed to their development through its CPD Framework.
We'll close this job advert once we've received sufficient applications which may be before the closing date so please apply as soon as possible. We only accept online applications. If you have any difficulty with this please contact our Resourcing Team on who are happy to help.
We have a relocation policy for eligible candidates, parking available at Trust sites but we encourage other options, like car sharing or public transport.