Flexibility to work from a variety of places including our office at Gadbrook Park, Northwich and home (dependent on the job role and the needs of our customer, our organisation and our teams) Are you looking for an exciting opportunity working as part of a professional, engaged, and friendly organisation? Our values are Compassionate, Accountable, Respectful and Exceptional, we are constantly striving to demonstrate these values in our day to day working environment and culture. The Opportunity Weaver Vale Housing Trust has an exciting opportunity for someone who is looking to develop their career within a Social Housing Environment. We are looking for a driven, diligent, friendly and proactive Neighbourhood Housing Team Leader who is committed to driving this essential area of the Trust forward. The Trust is committed to making sure our customers have good quality, safe homes and communities, and our Neighbourhood Team Leaders are key to making this happen. Reporting to the Neighbourhood Experience Manager, the Neighbourhood Housing Team Leader will take an operational lead role in ensuring the effective delivery of a high quality and effective Tenancy and Neighbourhood Management Service. We are looking for candidates with a background in managing Anti-Social Behaviour and Tenancy breaches, who are knowledgeable and passionate about keeping people safe and secure in their homes and who have a desire to learn and develop skills and experience. In return you will join an organisation where there are opportunities for personal development in a supportive and welcoming environment. What Will You Do? Your main focus will be leading on the operational delivery of a team of Neighbourhood Housing Officers, dealing with reports of Anti-Social Behaviour and breaches of Tenancy. You will work hand in hand with the Safer Neighbourhood Team Leader and will agree where escalation to formal legal action is necessary. The post holder will also produce and interrogate reports and analysis of data with responsibilities for acting on this information. Candidates will need to work closely with a variety of teams across the Trust and external partners when managing incidents of Anti-Social Behaviour or Tenancy Breaches. You will be responsible for ensuring the service continually meets agreed targets and deadlines (KPI's)., Please review the job Information pack (on our website: www.wvht.co.uk) for further information and submit your CV with a covering letter (max. 2 pages) demonstrating how you meet the Essential and Desirable criteria in relation to the accountability profile. Those applicants that consider themselves to have a disability and meet the essential criteria within the accountability profile for the role will be guaranteed an interview. Please confirm within your application if you consider yourself to have a disability and if so, what reasonable adjustments may be required for you to attend an interview or assessment. Disclaimer: + We may conduct social media checks from sources such as Google, Facebook and LinkedIn to assist us in our assessment of your suitability for the role. + We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. + Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. + The recruiting manager will review your skills and experience to determine if there is a match with the position you have applied for. If there is, we will contact you by phone or email to schedule an interview / assessment. If not, you will not be contacted. + We would love to respond to all unsuccessful applications but due to the number we receive this is unfortunately not possible. We will respond to all shortlisted applications within 3 weeks of a vacancy closing. If you haven't heard from us during this time, we will not be pursuing your application any further. + Successful applicants will be required to provide evidence of their Right to Work in the UK evidence of essential qualifications, complete a health questionnaire and undertake a DBS check (if relevant to the role). + We reserve the right to refuse applications if they do not have an accompanying cover letter. We appreciate your interest in Weaver Vale Housing Trust and the time you have invested in applying to us. The Trust invites applications from all members of the community, irrespective of Gender, Gender reassignment, Sexual orientation, Race, Religion or belief, Disability, Age, Pregnancy and maternity, Marriage and civil partnership., Those applicants that consider themselves to have a disability and meet the essential criteria within the accountability profile for the role will be guaranteed an interview. Please confirm within your application if you consider yourself to have a disability and if so, what reasonable adjustments may be required for you to attend an interview or assessment. Disclaimer: + We may conduct social media checks from sources such as Google, Facebook and LinkedIn to assist us in our assessment of your suitability for the role. + We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. + Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. + The recruiting manager will review your skills and experience to determine if there is a match with the position you have applied for. If there is, we will contact you by phone or email to schedule an interview / assessment. If not, you will not be contacted. + We would love to respond to all unsuccessful applications but due to the number we receive this is unfortunately not possible. We will respond to all shortlisted applications within 3 weeks of a vacancy closing. If you haven't heard from us during this time, we will not be pursuing your application any further. + Successful applicants will be required to provide evidence of their Right to Work in the UK evidence of essential qualifications, complete a health questionnaire and undertake a DBS check (if relevant to the role). + We reserve the right to refuse applications if they do not have an accompanying cover letter. We appreciate your interest in Weaver Vale Housing Trust and the time you have invested in applying to us. The Trust invites applications from all members of the community, irrespective of Gender, Gender reassignment, Sexual orientation, Race, Religion or belief, Disability, Age, Pregnancy and maternity, Marriage and civil partnership.

+ Educated to degree or equivalent level of qualification or equivalent professional experience in social housing. + Membership of the Chartered Institute of Housing or will to work towards membership. + Significant experience of managing a customer focussed team in housing or a related sector. + Experience of working within an Anti-Social Behaviour or Tenancy/Neighbourhood Management Team. + The ability to problem solve, find creative solutions and be a confident decision maker. + Excellent interpersonal and communication skills across a wide range of channels and audiences with the ability to explain complex issues in an understandable way. + Ability to question and analyse data to make informed and educated decisions. + Awareness and empathy of social issues that may impact customers of the Trust and respect for diverse, individual needs. Due to the nature of the role, a full current driving license and access to a car is essential. The role will also require the successful candidate to undergo a DBS check. In line with the Trust's Disclosure & Barring Policy, please confirm WITHIN YOUR APPLICATION if you have any current convictions under the Rehabilitation of Offenders Act 1974. Applicants will be subject to a DBS check. Additionally, due to the flexible working arrangements with this role, you will need access to a room where you can work from and a suitable internet connection.

+ Competitive salary + Generous annual leave entitlement - 24-29 days (entitlement increases 1 day each year, over the first 5 years) holidays plus UK public/bank holidays (based on level of service) (part time pro rata)

• + Ability to buy up to 5 days additional annual leave
• (pro rata for part-time) each year
+ 12% employer contribution to our Pension Scheme (minimum 2% employee contribution) with life assurance benefit
• .
+ Contribution to the cost of nursery or afterschool care to help with childcare costs
• + Commitment to support your ongoing learning and development, with the opportunity to develop a range of transferable skills. + Day off for your Birthday to be taken during your birth month (based on contractual hours) + One day's paid leave (per year) to support a charity or community group of your own choice
• + Candidate Referral Scheme
• + An annual Health and Wellbeing Allowance or the option to enrol in a Health Cash Plan
• + 'Thank you' gift for your continuous service starting at 5 years' service, and every 5 years' thereafter. + 24/7, 365 day Employee Assistance Programme (EAP) including free counselling + Compensation for professional memberships which are an expressed requirement for the role. + Free annual flu vaccines and free Eye Care Vouchers every 2 years
• + Discounts on a gym membership and phone contract + Cycle to work scheme
• + Free to use car park at our office on Gadbrook Park + Involvement in regular health and wellbeing initiatives and charity fundraising activities + Opportunities to give feedback and join various colleague forums, to help shape change at the Trust.
• Benefits offered providing you meet the eligibility criteria