Nursing Assistant - Ward F3

Working under the direction of the registered health care professional, as a member of the multi-disciplinary team planning and organising own workload in conjunction with other staff members. Support service development to meet the evolving needs of the NHS ensuring efficient and effective use of all resources. Provide effective high-quality patient/customer care. Monitor and maintain Trust Quality standards.,

• Working under the direction of a registered healthcare professional, participate in the personal care of
patients and prioritising workload appropriately and developing competencies that safeguard practice and effectiveness in role.
• The Healthcare Support Worker -Care Maker will undertake high quality, caring and compassionate personal
care and associated duties under the direction and supervision of the registered professional and working as part of the multi-disciplinary team.
• Undertake operational duties which include:
o Transporting specimens o Collecting drugs/instruments/ case notes/instruments o Escort duties o Document information relating to personal care, onto HIS under the direction of a registered Nurse o Maintain and monitor stock levels on the ward/department. o Participate in meetings and handover to discuss patients progress and care o To safely transport patients o Provide support to patients and relatives. o Provide support when required to the ward/community Team o Undertake Cavendish Care Certificate as required Planning and organisational duties
• Provide assistance to patients and relatives according to their individual needs.
• Support patients with feeding providing education and support
• Assist registered healthcare professional with skin inspections and catheter care
Communication and Key Working relationships
• Maintain accurate and timely records, ensuring all entries are legible, accurate and completed within
defined timescales.
• Effective verbal communication with all members of the multidisciplinary team to ensure safe high quality
care is provided to all patients
• Provide general non-clinical advice, information and guidance to patients, relatives and visitors
• Assist with dietary needs of the patients as required
• Maintain effective working relationships with ward colleagues particularly those highlighted within the
organisational chart above.
• Display a pleasant and supportive manor when addressing patients/relatives/carers and colleagues alike
• Maintain basic administration tasks, answering telephone when required and the taking of messages and
passing on of relevant information
• Maintain effective communication skills when liaising with patients, staff and visitors, using tact and empathy
to receive and pass on information ensuring confidentiality is maintained Patient/Service user related tasks and duties
• Work as part of a team delivering care that focuses on the direct needs of the individual
• Assists with washing, bathing, showering, hair and oral care:
• Assists with dressing and undressing.
• Applies lotions and creams appropriately during the provision of skin care.
• Assists with nutritional requirements
• Assists with toileting, which may include the use of bedpan, commode or lavatory.
• Assist in maintaining and monitoring cleaning standards within the clinical area ensuring general
fixtures/fittings and specialist equipment are cleaned accordance with guidelines
• Comply with the Trusts Infection Control Policy
• Ensure sensitivity in relation to the emotional, cultural and religious beliefs/needs of individual patient's
relatives and /or carers. Responsibility for Finance
• Participate in ensuring effective use of all financial resources in providing and delivering an effective service
• Responsible for maintaining stock control
• Identify cost savings in order to support the department annual CIP targets
• Liaise with Estates and Works Departments in respect of all maintenance issues
• Complete daily checking of equipment and returning of equipment to loan store.
Responsibility for Human Resources
• Adhere to Trust policies/ procedures and guidelines
• Undertake Mandatory Training updates
• Undertake role specific training for onward development of the role including working towards an apprentice
• Ensure compliance with Mandatory training requirements in accordance with Trust Policy
Responsibility for Health & Safety
• Compliance with the Health & Safety at Work Act 1974 - the post holder is required to fulfil a proactive role
towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
• All staff have a duty of care to safeguard and protect vulnerable adults, babies and children
• Awareness of the Trust vulnerable adult and Child Protection Policy/ Guidelines
Responsibility for Teaching
• Provide advice and give support to adults and relatives in relation to health promotion.
• Act as a role model and participate in the support during training of other healthcare assistances.
This job description is an outline of the key tasks and responsibilities of the role and is not intended as an exhaustive list. The job may change over time to reflect the changing needs of the Trust and its services, as well as the personal development needs of the post holder.

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings. The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge. Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital. We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team. With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be. We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are. Join us. What will you #BeKnown for?