The Unit is responsible for delivering the operational objectives and targets of the Agency within the local geography of the Unit. The job holder is a key member of the Unit's Management Team, supporting the Unit Head to lead our people to deliver the Agency targets and objectives in an ever-changing environment. Operational Team Leader - Key responsibilities

• To line manage a team consisting of SEO Team Managers and SEO Valuers.
• To be pro-active in managing risks, anticipating issues, and understanding underlying causes before providing relevant solutions.
• To apply high levels of analytical skills to resolve the most complex or sensitive cases, advising senior grades on the consequences as applicable.
• To manage the resource of all Valuation Lead teams, identifying where resource can be redeployed to support meeting of operational objectives.
• To actively manage team performance and take proactive action where poor performance/attendance within the team is identified.
• To provide regular coaching and development discussions with direct reports, ensuring that development plans are in place and actively managed.
• To create and promote an inclusive working environment that values everyone for their individual contributions.
• To engage and support the team through change by communicating the need for change, identifying, and promoting potential benefits, and ensuring the team feel involved in the development of change plans.
• To encourage innovation within the team to enable continuous improvement suggestions to be captured, evaluated, shared and implemented.
  
  Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

The Valuation Office Agency (VOA) are the public sector's property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. As one of the largest employers of surveyors in the country, our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales. We champion the values of professionalism, integrity, respect and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey.