Operations Assistant

An exciting opportunity has arisen for an Operations Assistant to join the West Hub at the University of Cambridge. Working as part of the West Hub's Operational team you will be part of an multi department team that deliver exceptional customer service and building management to the users of the West Hub. The West Hub opened in April 2022, delivering a space for socialising, meetings, events and shared workspace for the west Cambridge campus. The West Hub offers a range of catering outlets, retail, a library service and multi use spaces that host both teaching, meetings and external event hires. The West Hub's Operational team sit within the Universities Estates Division and reports to a management committee that is responsible for its strategic direction. Working alongside other Operations Assistants, Operations Supervisor and AV & IT Technician, the Operations Assistant will be responsible for undertaking daily operations such as building management, Health and safety compliance, managing cleaning contractors and supporting the delivery of both in house and commercial events.

We are looking for someone who:

• Has previous experience from a similar role in hospitality, leisure and tourism or education.
• Is a strong team player with the ability to work towards shared goals and procedures.
• Is a good listener and communicator with a practical 'can do' approach focused on finding solutions.
• Has the ability to think on their feet and use their initiative.
• You will hold or be willing to work towards training in First Aid, SIA, Fire Warden, and COSHH.
  
  The Operations Assistants work shifts 13.30 until 21.30. Currently the hub operates from Monday to Friday, however in the future the Hub may open 7 days a week, with later opening times of up to 23:00, the ability to work a 5 out of 7 shift pattern in the future may be required.
Occasional cover to support events and teaching outside normal working hours will be required and is payable as overtime. Benefits of working at the University of Cambridge include:
• Competitive rates of pay with automatic service related pay progression and annual cost of living increases;
• Generous annual leave allowance
• Generous maternity, adoption and shared parental leave entitlement and other family friendly schemes (e.g. workplace nurseries)
• An auto-enrolment pension scheme, with a generous employer contribution;
• Travel benefits and retail discounts at over 2,000 local and national stores;
• Schemes to support with relocation