Operations Director - OPAC | Cambridgeshire and Peterborough NHS Foundation Trust

This is an excellent opportunity for a senior, experienced, operational manager to further develop their strategic thinking and leadership skills as the Operations Director (OD) for the Older People's and Adult Community Services (OPAC) Clinical Directorate at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT), working directly with the Chief Operating Officer.

The OD role is a visible leadership position providing operational oversight of OPAC, to maintain quality of care, safety, patient experience and flow, ensuring the delivery of activity and outcomes within the budgeted resources available. The role will ensure that the OPAC services meet the needs of the changing demography of the Cambridgeshire and Peterborough population and offer equal and equitable access to service users and offers equal and inclusive opportunities for the workforce.

OPAC directorate incorporates Older People's Mental Health Inpatient and Community care including functional and organic wards, Memory Assessment Service, Crisis Rehabilitation & Home Treatment, Countywide Unplanned Care services, Community Physical Health Nursing, Therapy and Specialist Services for adults and older people, and the Windsor Research Unit. These services are commissioned by Cambridgeshire and Peterborough Integrated Care Board, Cambridgeshire County Council and Peterborough City Council respectively under Section 75 Agreement, and other external partners.

This role is required to drive strategic developments in support of the NHS Long Term Plan, energise planned transformative changes for effective and efficient service delivery, and ensure that our staff are well supported to provide personalised care centred around our service users., Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.

Please refer to the attached job description and person specification for full details of responsibilities.
1. Be accountable for the performance management of OPAC.
2. Be responsible for the development and delivery of operational delivery plans within the Directorate.
3. Work alongside clinicians, engaging widely with a range of internal and external stakeholders to deliver optimal services for patients and other stakeholders.
4. Facilitate the design and development of clinical pathways.
5. Lead and support the planning, development and implementation of service transformation and improvement.
6. Participate in long term planning and strategic projects for CPFT to ensure OPAC services are considered and that there is long term sustainable model.
7. Promote a data driven approach and ensure sufficient and effective use of data to monitor performance and to satisfy internal and external reporting requirements.
8. Ensure there is proactive management of risk and co-ordination of all responses to patient complaints in a timely way.
9. Ensure that OPAC services meet the needs of the changing demography of the Cambridgeshire and Peterborough population, offer responsive, equal and equitable access to service users and offers equal and inclusive opportunities for the workforce.
10. There is a requirement to participate in CPFT's Director on call rota.

With significant existing senior management experience in a complex healthcare setting, the successful candidate will need a track record of delivering high quality clinical services, leading and managing service redesign and performance management.

We're looking for someone who demonstrates attention to detail, is adaptable, committed to the delivery of high quality care and is an active team player, politically astute and able to communicate at all levels. You will be a compassionate leader, who treats all colleagues, patients and service users with respect and be committed to equality, diversity and inclusion.