Operations Manager

We're looking for an Operations Manager to join us and help lead, empower, and coach a team of Store Managers across Newcastle, Northumberland to deliver our Co-op purpose and vision of co-operating to build more value for our member owners every day. You'll need to actively role-model our Co-op values and behaviours to create an inclusive culture where every colleague can reach their potential and thrive, and our society benefits from what we do. If you've got the strong leadership skills to manage a team remotely, then we can offer you the opportunity to grow your career and make a real impact across our business. What you'll do

• Provide leadership to store managers for convenience stores driving capability and growing talent
• Deliver commercial, customer, colleague and people measures within agreed budgets
• Lead and deliver operational omni channel plans in service of our vision and to grow our business
• Enable and empower teams to deliver our store purpose and our vision of co-operating safely and legally for a fairer world for our colleagues, customers, and communities
• Direct energy and focus on the right places depending on the mission of the stores in your wider team
  
  Significant experience of motivating, developing and performance managing colleagues to inspire operational excellence across multi-site teams
• The ability to interact with and understand others, develop new relationships, and build on existing relationships
• Experience in leading sustainable change on multiple activities
• A proven track record of significantly improving commercial delivery and leadership within a fast-paced environment
• Experience of managing multiple partners and influencing others to make sure that the needs of colleagues, customers and members are met
• The ability to develop area plans in line with customer, commercial and operational strategy, as well as succession plans for colleagues
  
  At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.
Building a diverse environment We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

£50,000 - £64,000 depending on experience plus benefits including company car (Work level 5), If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).
• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Private healthcare
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app - giving you access to a percentage of your pay as you earn