As an Outpatient Appointments Senior Administrator you will provide administrative support to Outpatient Appointments Teams at County Hall ensuring that the appointments for your designated services are dealt with efficiently and within timescale. You will be responsible for a variety of tasks including booking and monitoring of outpatient appointments, management of patient referrals, supervision of the Outpatient Appointments Administrator in the Outpatient Appointments Supervisors absence, waiting list validation, clinic utilisation, quality customer care, and dealing with telephone enquiries from internal and external sources. The post holder is required to adhere to Trust Policies and maintain the Trusts values and core standards.