Part Time Sales Advisor 24hr Contract

The Sales Assistant represents the Company with clients. Is a professional in the sales of premium goods and puts his/her talent to the company's service and to the satisfaction and loyalty of every customer. Cooperates for reaching the qualitative and quantitative goals set in his/her the store. Responsibilities MAIN RESPONIBILITIES:

• Greet and advise our customers aiming to achieve the highest customer satisfaction.
• Responsible of developing the sale
• Supplies for and maintains a high level of customer service
• Retain our customers
• Turns every touch point with customers into a positive situations, always promoting
Brand image
• Executes the follow up of clients' requests
• Cooperates with colleagues to create a positive atmosphere in the store and
cultivates own performance level.
• Receives and displays the products according to the established procedures and
guidelines.
• Actively contributes to teamwork
• Ensure the proper management of stock and inventories
• Manages claims (returns and exchanges) with the manager's support
• Contribute to the cleanliness of the shop, constantly maintaining a tidy working place.
  
  Fluent in English, both spoken and written. Other languages are a plus
• Excellent presentation and communication skills
• Excellent interpersonal and teamworking skills
• Aligned with Brand identity and detail - oriented
• Positive attitude about the company, organization, product ...
• Pride in the art of selling with relevant experience
• Good stress management, flexibility and adaptability
• Excellent energy level, consistency and dynamism
• Welcoming, warm, cheerful but without familiarity
• Standalone / Judgment suitable: do / not do / ask for support / inform his hierarchy
• Openness and curiosity: Ability to create a relationship with the customer Engaged
with a capacity to invest and to take initiatives Manager (procedural knowledge, mastery of stocks ....)
• Understanding of the product universe
• Ability to remain motivated even in case of low traffic
• Good knowledge of its customers
• Relevant analysis of the deed of sale
• Fineness of judgment: ability to "call" the future customer
• Active listening & ability to ask open questions
• Additional sale Proceeds -Returns - Assets VAT refund procedures
• Customer loyalty / CRM: Customer contact details of decision