Passenger Transport Technical and Contracts Officer

CAPTION: Job details

• Posting date: 21 March 2025


• Salary: £26,409 to £27,711 per year


• Hours: Full time


• Closing date: 06 April 2025


• Location: County Hall, Trowbridge, Wiltshire, BA14 8JN


• Remote working: On-site only


• Company: Wiltshire Council


• Job type: Permanent


• Job reference: 4206

Summary

Salary: £26,409 - £27,711

Hours per week: 37 hours

Interview date: Week commencing Tuesday 22 April 2025

Passenger Transport Unit - Bus Team

We are looking for two dedicated Passenger Transport Technical and Contracts Officers to join our Passenger Transport Unit.

In this role, you will support the Senior Transport & Contracts Officers in the bus team managing public and mainstream education transport. You will oversee contractor performance, monitor transport arrangements, and communicate with schools, operators, and local authorities to ensure the smooth operation of home-to-school and public transport services. You will also assist with contract reviews, procurement processes, and the analysis of survey data to improve service efficiency.

You will play a key role in managing transport disruptions caused by roadworks, attending meetings to assess their impact and implementing solutions that minimise inconvenience. Strong communication skills are essential, as you will handle enquiries and complaints from the public, schools, and transport providers, ensuring any issues are swiftly resolved.

To succeed, you should have a BTEC National or equivalent qualification or relevant experience in the field of transport provision, highways, or passenger transport. You should also be confident in using Microsoft Office and have strong problem-solving skills and the ability to work under pressure. Knowledge of transport legislation, safeguarding, and health and safety would be an advantage.

If you have the skills and experience to make a difference to the transport network in Wiltshire, apply today.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

#s1-Gen

We are looking for two dedicated Passenger Transport Technical and Contracts Officers to join our Passenger Transport Unit.

In this role, you will support the Senior Transport & Contracts Officers in the bus team managing public and mainstream education transport. You will oversee contractor performance, monitor transport arrangements, and communicate with schools, operators, and local authorities to ensure the smooth operation of home-to-school and public transport services. You will also assist with contract reviews, procurement processes, and the analysis of survey data to improve service efficiency.

You will play a key role in managing transport disruptions caused by roadworks, attending meetings to assess their impact and implementing solutions that minimise inconvenience. Strong communication skills are essential, as you will handle enquiries and complaints from the public, schools, and transport providers, ensuring any issues are swiftly resolved.

To succeed, you should have a BTEC National or equivalent qualification or relevant experience in the field of transport provision, highways, or passenger transport. You should also be confident in using Microsoft Office and have strong problem-solving skills and the ability to work under pressure. Knowledge of transport legislation, safeguarding, and health and safety would be an advantage.

If you have the skills and experience to make a difference to the transport network in Wiltshire, apply today.

Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .