The purpose of the Patient Engagement Manager is to partner with cross-departmental teams to deliver bespoke patient recruitment strategies on an ongoing basis for the more challenging patient groups Richmond is typically tasked to recruit into clinical trials. Your role will contribute to Richmond maintaining their position as the top global recruitment site in trials we participate in, while strengthening partnerships with Patient Identification Centres (PICs), Patient Advocacy Groups (PAGs) and other referral avenues to ensure effective collaboration and sustained recruitment performance.,

• Define and deliver on key patient recruitment performance metrics, including referral conversion, site performance tracking, and overall study recruitment targets.
• Collaborate closely with Business Development and Commercial Teams to align Patient recruitment strategies with the study pipeline and tailor them according to available study budgets.
• Develop and maintain strong working relationships with the referral avenues ensuring open communication channels, mutual understanding of trial requirements, and alignment on patient eligibility.
• Collaborate with physicians and the outpatient team to support referral avenues in identifying suitable patients, particularly in complex or rare disease studies.
• Contribute to the planning and delivery of PIC site onboarding, training, and feedback sessions in coordination with clinical and project teams.
• Oversee the creation and timely dissemination of referral performance reports
• Design and execute patient recruitment strategies
• Identify and evaluate appropriate mainstream recruitment methods, including leveraging social media, online platforms, and patient advocacy groups, for diseases with larger patient populations.
• Collaborate with medical experts and clinicians to develop targeted clinician-led recruitment methods for diseases where clinician endorsement is crucial for patient participation.
• Build long term relationships with key stakeholders at referring clinical sites and patient advocacy groups across the portfolio of trials Richmond conduct.
• Identify challenges and bottlenecks in patient recruitment and propose innovative solutions to address them.
• Support Business Development and Continuous Improvement teams by contributing patient recruitment insights to feasibility planning, study pipeline decisions, and process mapping.
  
  BSc or above in Life Sciences or Clinical space.
• Prior experience in clinical trial within NHS Trust and/or CRO (Desirable).
• Prior experience as patient recruitment strategist (Desirable).
• Experience of Managing/Supervising a team.
  
  Richmond Pharmacology is one of Europe's leading early phase Contract Research Organizations, focusing on phase 1, first in human studies, TQT studies and bridging studies. We have a growing phase 2 and phase 3 portfolio too and remain at the leading edge of trial design. Our continued growth and globally renowned research team make this an exciting environment to work for anyone with a passion for the life sciences, while our commitment to discovering the best talent from across the spectrum makes our dedicated clinical trials unit in London Bridge a truly diverse environment.
  
  Salary: Competitive + Benefits (Private Medical, Private Dental, Life Assurance, Private Pension & many more)