Patient flow coordinator

The Patient Flow Coordinator is a key part of the Integrated Discharge Team (IDT) working in a patient facing, ward based role.

They will work under the direction of the senior members of the IDT and in conjunction with the ward multi-disciplinary teams (MDT).

They will assist with planning and implementing patient discharge; as well as aiding general flow of patients through the hospital., An exciting opportunity has arisen for Patient Flow Coordinator in the integrated discharge team working across both sites of Mount Vernon and Hillingdon Hospital.

This role will require a dynamic approach to discharge planning and processes that will ultimately improve the length of stay to the patient and will support safe and time discharges.

Are you a naturally caring person who loves to make a difference to others no matter how small that difference might be? Do you like getting things done? Are you known for being hard-working and reliable?

We want our patients to receive the best possible care from people for whom nothing is too much trouble. So if you recognise yourself in the description above and it excites you to think you could be one of our team caring for our patients on a daily basis, we would love to hear from you.

You will be a compassionate, enthusiastic and confident individual, who is able to provide (following training) the highest standard of patient care, under supervision. You will need to be able to prioritise work under pressure and have excellent communication skills; both written and verbal. You will need to be reliable, hardworking and trustworthy.

The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.

The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitalsprovide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.