PCN - Ageing Well Admin & Workflow Co-ordinator

ADMINISTRATIVE TASKS Coordinate with healthcare providers and staff to achieve QOF and other national/local health targets. Undertake searches and reports from the database in relation to QOF and carry out any necessary actions in a timely basis co-ordinating meetings with multiple agencies to attend. Scanning and coding of all medical correspondence received into the Ageing Well Team. Updating of patient records electronically as necessary and when updates are received. Keep patients up to date with record updates. Support admin staff, providing cover during staff absences. Managing your time and workload efficiently to ensure efficient running of the service. Handle general administrative tasks such as filing, scanning and processing medical correspondence. Attending training and staff meetings as required. Proficiently use SystmOne/EMIS clinical software for managing patient records, appointments, and clinical data. Ensure patient information is accurately entered and maintained

adhering to data protection regulations (GDPR). Provide support to clinical staff in navigating and troubleshooting SystmOne/EMIS. Data Input - Scanning and coding of all clinical and other correspondence received in the practice, including dealing with any actions marked on the correspondence by a clinician following appropriate protocol. To oversee the day to day running of the administrative work undertaken to ensure efficient workflows and provide support as required. Support the team in the use of the clinical systems. Provide guidance in trouble shooting when required. Keep up to date with, and understanding of, NHS Targets (QOF, Enhanced Services etc.) and practice performance metrics. Excellent organisation and multitasking skills with ability to work under pressure. Strong Communication Skills, both written and verbal. Good IT skills, including the use of MS (Word, Excel) and Accurx. Understanding and implementation of the practice protocols and procedures. Effective
communication between staff, the organisation, patients and other agencies. Support the Ageing well team in the effective use of searches, audits and recalls.