People Advisor (Generalist)

Salary Not Specified

Double Eleven, Middlesbrough

Full time
Permanent
Onsite working

Posted today, 29 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 94e525f8708942c29a3e41d725ccb50f

Double Eleven

Full Job Description

Supporting our People Administrators with the planning and hosting of our monthly company induction for new employees
Collaborate with line managers to host new starter catch-up meetings and end-of-probation meetings, collating feedback and actioning any queries or next steps identified in these
Provide ad-hoc support to the People Advisor (Onboarding) with end-to-end UK visa, immigration and relocation processes as required
Conduct exit interviews for all leavers, collating feedback and relaying this to relevant stakeholders
Participate and where relevant lead on People & Culture projects
Work alongside our People Manager and People Lead to oversee our company wellbeing benefits including private medical insurance policy and Plumm, Employee Assistance Programme (EAP) and to support our team members to utilise these tools
Regularly engage with team members and line managers on matters relating to personal wellbeing, creating bespoke wellbeing action plans, and signposting to relevant support avenues available including but not limited to EAP referrals, Occupational Health and Right to Choose
Support on issuing regular communications to the business relating to our health and wellbeing offer
Create and maintain our People Team pages on our internal employee portal, ensuring its contents remain up-to-date
Ensure our HRIS remains up-to-date with accurate records
Extract and manage data from our People system(s) to identify insights and trends, create and publish reports to stakeholders at all levels
Contribute to the continued improvement of our People system(s)
Act as a point of contact for team members across the business to resolve their queries/issues with our People system(s). Actively seek out and action feedback to improve these
Stay up-to-date with HR industry trends, policies and best practices
Work alongside our People Administrators to maintain our People helpdesk and shared inbox, responding to tickets within the prescribed service level agreements (SLA's), escalating to the People Lead or People Manager where required
Provide advice and guidance to line managers across the business on employee relations matters
Provide coaching and share best practice to line managers and stakeholders regarding employee relations matters
Provide support to line managers, empowering them to take ownership of formal disciplinary processes concerning their teams, including but not limited to investigation and disciplinary meetings, and grievance hearings
Monitor sickness absence and support line managers to manage this with their team members
Maintain, manage and proactively identify ways to improve all the People (HR) policies and procedures in line with current legislation and report to the People Lead

Demonstrated experience gained from previous HR Generalist roles or similar
Strong knowledge of relevant HR laws, regulations, and best practices
Excellent communication and interpersonal skills
Highly organised with the ability to manage multiple tasks and priorities
Strong problem-solving and decision-making abilities
Proficiency in Microsoft Office suite, G Suite, and other relevant software applications
All relevant qualifications considered
CIPD qualifications are desirable but not essential
We can provide training and support on visa and immigration to ensure this knowledge stays up to date

As a People Advisor (Generalist) at Double Eleven, you'll play a fundamental role in bringing to life our employee-centric culture that prioritises well-being, professional development and work-life balance. A typical work day as a People Advisor (Generalist) will be varied, working with our dynamic People Team to engage in a range of diverse HR activities from employee relations to performance management and from wellbeing support to benefit strategies.

Start your day any time between 8:00am and 10:00am
35 working hours per week with a 1 hour lunch break (with the opportunity to flex down to 30 minutes or up to 2 hours)
Opportunity to apply for hybrid working (up to 2 days working days from home per week)
28 days annual leave (20 days annual leave + 8 days bank holiday)
1 day leave for your birthday
Up to 10 days discretionary annual leave during our end of year break
1 day leave if you're moving house
Potential for annual performance bonuses
5 additional days annual leave for 5 years service and a further 5 days annual leave for your 10 years service milestone
A brand new, state-of-the-art studio facilities that includes a market hall serving nutritious, subsidised meals, round-the-clock gym access, an auditorium and more
Free breakfast options, juice, hot drinks and fruit
Employee referral bonus (up to £2000!)
Cycle to Work scheme
Free game codes, game swag and merchandise
Family-friendly leave available
Christmas Saving Scheme
Free parking
Best-in-class tools and workflows so you can focus on creativity
Vitality Private Healthcare, discounts and rewards for you, your spouse and children (upon the successful completion of your 6 month probationary period)
Access to mental health and wellbeing support via Plumm (includes 4 free video therapy sessions per month for both the employee and up to 3 family members aged 18+), unlimited text therapy, courses, meditations
A personalised development plan with dedicated support from our Learning team
Access to an accredited Academy providing professional qualifications (and access to 500 UK discounts and offers via TOTUM when registered as a student)
A dedicated Workplace Experience team responsible for work environments, workplace and quality of employee life services to help foster collaboration, creativity and innovation
In-studio wellbeing programmes and People team support
Free activities via our Bus Tours programme (where on occasion, partners and children are welcome to join you)
Many team events to celebrate team and game milestones
Sponsored team activities including football, basketball, book club, movie club and more
Opportunity to contribute to our internal Employee Diversity and Equality Network