Peoplesoft HCM - People Operations Manager

The Process Analyst within the Mid Life Cycle process tower will work on initiatives across the portfolio of People processes and systems, which deliver People Operations Services using the Corporate Technology Stack and vendor tools and services, which maybe geographic or global. The role reports to the Global Tower Lead, Mid Life Cycle and partners with the Regional People Operations Leaders, People Centres of Excellence (COE) including Total Rewards, Mobility, Talent Learning Management and Enterprise Platform teams, including Digital & Technology and Finance Teams. The role is responsible for delivering on strategic, compliant and improvement initiatives that drive the functional product roadmap in the Mid Lifecycle Process Tower. People processes are interrelated, and this role will provide Mid Life cycle process expertise to other People Process Towers as required, identifying process gaps and opportunities to simplify and make employee services more efficient. The role will focus on the following products: PeopleSoft (mid-life cycle modules and panels), Compensation Tool integration, Benefit Vendor Interfaces, including pension, health and insurance and non-monetary benefits, such as Absence. Processes related to compensation and benefits execution and all changes that occur to an Employee during the employment, reside within this Tower. What you will be doing:

• Responsible for developing and constructing processes to support Mid life cycle activities within the People organization within CBRE.
• Assists with Mid Life Cycle tower initiatives and supports the architecting of People processes and systems, conducts detailed research via stakeholder meetings to identify where process improvements can be made.
• Provides guidance to the Tower Lead on prioritization of tower projects, considering stakeholder dependency and will escalate to the Tower Lead as needed.
• Is a SME within their Tower, leveraging design, documentation, and implementation techniques to deliver world-class process solutions.
• Has an in-depth technical understanding of system functionality and capability within their process tower and awareness of the interdependencies and downstream impact to other CBRE Systems. Combines this knowledge with their understanding of the product roadmap and strategy to align process and system enhancements within these frameworks.
• Identifies and works with relevant stakeholders to map out the 'As-Is' and 'To-Be' process sequences and interactions of Mid Life Cycle processes, documents procedures/protocols, process flows, approver levels, decision points, and all relevant information.
• Provides support to Mid Life cycle tower team members in reviews of process improvement proposals to ensure all product and process initiatives are consistent with governance standards and are aligned with D&T, Finance, Audit, SOX, Data Governance and other corporate functions and statutory requirements.
• Has a solid knowledge of data governance and understands the data ownership and dependencies within their process tower.
• Identifies and resolves process or data problems and prevents their recurrence.
  
  5+ years of experience with People Systems and Processes, which must include PeopleSoft HCM.
• Experience with Compensation & Benefits, Employee Mobility and Time & Payroll.
• Knowledge of US Benefits and Compensation Processes and Vendor Management preferred.
• A minimum of bachelor's degree or equivalent is required.
• Demonstrated ability to collaborate on global initiatives across a Matrix organization
• Experience and qualifications in Process Mapping, Continuous Improvement, Lean, Six Sigma and Solution Design principles preferred.
• Stakeholder and Project Management experience
• Expertise in thinking critically and strategically to solve problems with practical solutions.
• Ability to coordinate, prioritize and simultaneously balance multiple issues while communicating at all levels in the organization
• Customer-service oriented approach to problem solving and gathering feedback to determine continuous improvements
• Experience working within a Shared Services or centralized operating environment for a global company
  
  When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.
Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do-from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing. At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. To discover more about what it's like to work at CBRE, visit Life at CBRE, CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com. Equal Opportunities We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: https://www.cbre.co.uk/careers/accommodations At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)