Working in the Parking Team and reporting to the Parking Office Supervisor, you will be responsible for the processing and issuing of all types of Parking Permits, taking payments and answering customer queries on permits through all types of communication channels, including email and telephone., When completing your application you will be required to complete a personal statement, please give examples of your experience and any transferrable skills. Please align your answers with the points under 'who is the person?'. This is your opportunity to showcase yourself and your achievements.

Please note that this role is initially office based whilst training then a mixture of working in the Civic Offices and working remotely,

We look forward to speaking with you soon.

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

You will have relevant experience with a customer focussed approach to work. You will have good communication skills both written and verbal with an eye for detail. You will have the ability to work under pressure and meet deadlines as appropriate. You will also have a working knowledge of Microsoft applications and good general IT skills.

If you work well within a team and can encourage a culture of improvement and co-operation then we would love to hear from you.

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council