We currently have an exciting opportunity for a candidate to join bpha's In House Maintenance Service, who make a difference to our customer's lives everyday by delivering a high-quality repairs service designed around them. We operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well. Would you like to be a part of our new in-house repairs & maintenance service where you are valued as a key member of our workforce and can truly make a difference to our customer's lives? Working to a rotating shift pattern of 40 hours per week, with some weekend working What you will be doing:

• Responsible for adhering to all systems, policies, procedures, processes, documentation, and record keeping requirements in relation to SHEQ, fleet and tools
• Responsible for delivering a positive experience for our customers whilst working within their homes, achieving a high-level of first-time fix
• Responsible for applying your technical knowledge, skills, and training to complete the repairs assigned to you in a safe, efficient manner
• You will strive to improve your first-time fix rate, by maintaining adequate approved van stock levels
• To undertake additional duties commensurate with the level of this role as required
  
  A strong, demonstrable commitment to excellence in customer service
• Excellent knowledge of plastering and associated tasks within a domestic home and communal areas, with proven experience is diagnosing, repairing, and resolving issues
• NVQ level 2 or higher in Plastering/Wet trades, or similar
• Full clean driving licence
• Good and relevant health and safety knowledge
• An organised approach to work, self-motivated, with a positive attitude and able to manage time effectively and efficiently
  
  A competitive salary from £33,600 per annum
• 28 days holiday PLUS Bank Holidays (rising to 33 days plus bank holidays with length of service)
• A generous contributory pension scheme
• Enhanced family leave
• Private health care
• Free life assurance
• Access to an extensive suite of wellbeing services and tools including a digital gym
• Opportunities for learning and development
• Discounted gym membership
• Retail discount scheme