As a Principal Delivery Lead you will collaborate closely and build influence with architecture, engineering, product, and business partners within Europe and the UK to work on designing next-generation, customer-facing, software-as-a-service applications. You will play a critical role in driving successful outcomes, fostering team collaboration, and ensuring customer satisfaction.
Your primary purpose is to lead and successfully deliver major CAPTG projects and navigate the complexity of delivering software consistently in large environments. You will resolve and escalate impediments, manage risk, assure value delivery, and drive program-level continuous improvement. You will provide a critical link between multiple product engineering teams; facilitating communications, opening the flow of information, and sharing important progress updates to ensure all teams are focused on successful delivery. You are accountable for the overall coordination, execution and delivery of value through the program while ensuring alignment with company strategy, commitments and goals.
Finally, you will work closely with the Head of Architecture and CAPTG SLT to define the longer-term strategy for Delivery within Product Engineering to drive efficiencies and innovation.
Objectives for Role
Oversee delivery for projects spanning multiple teams with complex scope and inter-dependencies. Ensure timely and high-quality delivery of projects or products within scope, budget, and schedule.
Manage change to the delivery plan and the impacts of those changes. Monitor progress, identify risks, and implement mitigation strategies to avoid delays or cost overruns.
Ensure that delivery objectives align with the broader strategic goals of the organization.
Build and maintain strong relationships with stakeholders, ensuring clear communication and alignment on project goals.
Manage expectations by providing regular updates on progress, risks, and changes. Track and report on key performance indicators (KPIs) related to delivery, such as velocity, cycle time, and defect rates.
Be the primary point of contact for stakeholders regarding delivery status and issues.
Act as a servant leader, supporting the team by removing obstacles and fostering a collaborative environment. Promote cross-functional collaboration between teams, stakeholders, and external partners.
Responsible for backlog management as well as use of agile tooling to maintain integrity for accurate reporting. This includes the collection of metrics and KPI's.
Coordinate major feature releases and ongoing delivery of value to customers where multiple engineering teams, data teams, operation teams, or solution groups are involved in the development.
Resolve/report issues and manage dependencies and risks across the multiple product engineering teams within a project. Facilitate the resolution of blockers and dependencies to keep the team on track.
Drive continuous improvement through the facilitation of retrospectives quarterly, or more often as needed, to improve backlog management, release reviews, sprint reviews, or release coordination and higher-level function.
Establishment and active participation in the Delivery Community of Practice helping the organization to maintain alignment, learn new techniques, and improve technical and quality practices.
Work with Product, Engineering, Architecture, and Business leaders to determine ways to help improve delivery across the company including transformation of organizational models, operating models, and process improvements to facilitate improved coordination and collaboration.
Coaches team members to improve in the implementation of Agile processes, practices, and mindset.
Assisting in the execution of product vision.
Empower teams to be owners of their products and processes and help embed the culture of 'You build, you run it".
May have other delivery leaders and/or Scrum Masters reporting to them directly.

Bachelor's Degree + 4 years' experience OR 8 years relevant experience.
3-5+ years' experience in a dedicated delivery leadership role
Must have experience with collaboration and influence with Director level stakeholders
Must understand the difference between being Agile and doing Agile
Understands Lean thinking and implementation
Must live near Manchester or Leeds and be willing to come onsite 2-3x and as needed beyond that
Strong technical aptitude and experience leading teams in delivering quality software.
Experience applying Lean Thinking and Systems Thinking in large organizations.
Experience with Lean Portfolio Management facilitation for program, portfolio, or executive level
Experience working in an Agile organization using Scrum, XP, Kanban, Scaled Agile Framework (SAFe), or other scaling model
Servant leader and strong communicator with strong interpersonal skills
Listen and support teams in problem-identification and decision making
Encourage an environment that values mutual respect, openness, and courage
Persuade by influence rather than authority
Understand and empathize with others
Think beyond day-to-day activities

We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL.
We do not accept unsolicited agency CV's sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV's.
Cox Automotive is the world's largest automotive service organisation. We
provide dependable solutions that improve performance and profitability
throughout the vehicle lifecycle to manufacturers, fleets, and retailers.
Our businesses are organised around our customers' core needs across vehicle
solutions, mobility, remarketing, funding, and retail.

Cox Automotive