Product Communication Executive: People's Partnership

At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fueled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: This is a role for someone who is passionate about improving the way we communicate with our customers to a broad audience, creating engaging, simple and interesting items. You'll use your subject matter expertise to help produce a range of documentation including user and reference guides, letters, emails and other forms. Because you're working across a range of different documents and formats, your work will be very varied. You'll need to manage multiple priorities in a busy and challenging environment. You'll work collaboratively and learn more about product and marketing as part of your role. You'll work closely with Marketing Managers and Product Managers, helping bring their ideas to life and aligning them with each over-arching customer journey.

• Translate complex technical information into easy-to-understand copy for varied audiences.
• You will have a continuous improvement and innovative mindset, challenging the status quo.
• Ensure operations staff have accurate and up-to-date content to use when replying to customers across various contact channels., Our people are our strength so finding ways to value and reward them is important to us. That's why we offer an award-winning pension - it's what we're good at - plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they're feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.
  
  Is skilled at turning technical content into engaging, easy to understand copy for a range of audiences.
• Strong attention to detail, analytical and technical mind-set.
• Ability to work with and across other business units.
  
  Manor Royal Business District is the biggest business park of the Gatwick Diamond area and one of the south east's premier mixed activity employment hubs.
Enviable location and connections Situated at the heart of the Gatwick Diamond on the Sussex and Surrey county borders, just two miles from London Gatwick Airport, a major motorway junction (M23 Junctoion 10) and two mainline railway stations (Gatwick Airport and Three Bridges), Manor Royal is a popular choice for a diverse range of occupiers including a host of blue chip global brands. Manor Royal in numbers
• One of the biggest business parks in the South East.
• Covers an area of 539 acres - that's over 300 football pitches.
• 700 properties
• 500 businesses
• 30,000 people
Manor Royal more than a number Since the formation of the Manor Royal Business Group (MRBG), an association of Manor Royal based business and firms, being on Manor Royal means being part of something. You're never just a number. Manor Royal makes sense Scale, diversity, location and great connectivity with a property offer to match means Manor Royal based firms are never far away from their suppliers, customers and a talented workforce.


• Generous pension contributions with an employer contribution of up to 14%
• Real living wage
• 25 days starting annual leave allowance (rising with service) plus your birthday off
• Onsite Parking (in Crawley offices)
• Income protection, critical illness cover & death in service insurance
• Work from abroad policy for all levels
• Employee healthcare
• Parental and adoption leave
• Learning & development opportunities, paid for professional qualifications and study support
• Travel season ticket loans
• Subsidised restaurant in our Crawley office
• Volunteering days and charity payroll giving
• Onsite gym
• Ride-to-Work scheme
• Social clubs and events
You can learn more about how we support our employees on our website