product manager

You'll be accountable for the roadmap, discovery and delivery of a squad, working with your Engineering and UCD counterparts. You'll be building a high-performing product team that can work on a range of different problems - usually within one specific area of our product portfolio. Initially you will be working in our Content Journeys Product Area, working on personalisation of our services to better attract and retain members. You'll be working with a multidisciplinary team that also includes data scientists and engineers, as well as colleagues from Content and Commercial. This is a new strategic area for us, where the successful approach isn't yet known, and helping the team rapidly experiment and learn will be critical. You'll balance user needs and business outcomes to create an evidence-based approach to delighting our users - so that we can attract and retain subscribers, increase revenues, and thereby continue to fund our important charitable work standing up for UK Consumers. Later, you may be working on discovery on a new problem, or leading a tiger team to solve a hot topic, while also keeping the majority of your squad working efficiently on their core work. You'll be creating a range of longer-term plans, and thinking about the evidence you - and your stakeholders - will need to help choose between them. You may also be working with new suppliers or partners, scoping work and setting up relationships for long-term success - without losing our ability to test and learn. You'll have the support of an experienced Lead Product Manager to help you shape the vision and strategy for your work, and also take part in our Product Community.,

• working with stakeholders to understand business opportunities and context, to ensure work is driving the right financial impact
• developing a deep understanding of users and their journeys in your product area
• collaborating with your Lead Product Manager on product vision and strategy
• leading different types of discovery, analysis and research work to help your squad find a great solution to problems, or uncover new valuable opportunities
• appropriately planning your agile delivery approach, in collaboration with colleagues from Engineering and UCD
• developing a lasting trusted partnership and long-term alignment with stakeholders around your roadmap
• managing the backlog and write user stories that mean the team is working effectively to deliver high quality valuable software
• managing dependencies and collaborating with other squads on shared outcomes
• working with leadership and your squad on OKRs for the current and future quarters
• creating and continually improving a high-performing team
• communicating and escalating risks, and using checkins to involve stakeholders in the most important decisions.
  
  Experienced product manager that has worked in a several contexts or parts of the product lifecycle, using modern discovery, delivery, and operations approaches
• Proven experience in planning, prioritising and iteratively delivering valuable outcomes
• Expert in using product data - this ranges from strategic analysis to determine ROI on opportunities, through analytics and A/B testing
• Experience of using data to shape personalised customer experiences
• Has used a range of techniques to understand user needs - this could include some of prototype testing, user interviews, customer feedback mining etc
• Successfully identifying and testing the most important assumptions about user behaviour, to manage risk and ensure successful delivery
• Successfully led a multidisciplinary team to improve their own practices into being high-performing, healthy, and regularly delivering small increments of value
• Can manage a range of stakeholders, and reconciled differences about product direction
  
  This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme., We also have these benefits for you to consider:
• 35 hour working week
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days
• Award winning pension scheme - when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.)
• Discount site Sodexo which offers large %% off every day shopping and holidays
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money and legal helplines
• Work from (almost) anywhere" for 4 weeks of the year policy
The interview process for this role involves:-
• There may be an informal discussion with the recruitment team, depending on the volume of candidates
• A 50-minute first-round interview about your skills and experience
• For successful candidates, a second-round interview which will consist of responding to a Product Management scenario (which will be sent several days in advance of the interview), followed by a few more in-depth questions about your skills.
About Which? We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at resourcing@which.co.uk Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website. At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the 'Top 25 Inclusive Employers' List and currently ranking 16th.