Product Manager - Business Current Accounts (12 month FTC)

As Product Manager for our Business Current Account range you will undertake product management for your defined suite of accounts. This role is fundamental to help the Bank to achieve its goal of being the best Community Bank in the UK and supporting local businesses. What you will do:

• Oversee the product management for your suite of products - Business current accounts from small businesses up to our commercial customers
• Define the strategic direction and present this to your stakeholders for your products and develop a roadmap for delivery
• Track commercial performance for your products, understand drivers and contribute to forecasting. Review the pricing of your products and highlight where changes are required
• Effectively manage risk for your products, being clear on conduct risks that apply, and how you will understand, track and control this for your product set
• Follow product governance processes, including for new product approval, changes and annual product reviews, where all deliverables are well thought through and take account of previous learnings
• Assess incidents that impact your product set, ensure they are reported according to Risk Policy, root cause is understood and acted upon
• Keep on the pulse with market, competitor, technological and customer change
• Use the insight of our of customers to better our products for our customers
• Build strong relationships across your key stakeholder group
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. What you will need:
• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
  
  You will probably have experience of Assistant Product Management, Product Management, Strategy or Product Development
• You will have in-depth knowledge of Product Management and Product Development.
• Have a strong understanding of customer needs and different sources of insight
• Be able to use this insight to improve existing propositions and products
• You will be numerate and be able to analyse and present data, and in a way that is understandable to stakeholders not familiar with product management
• Importance of risk management and how to apply this and governance processes to your product set
• Understand regulations which impact your products
  
  We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.